zero defects

Also found in: Dictionary, Acronyms, Encyclopedia, Wikipedia.

Related to zero defects: Six Sigma

zero defects

a business philosophy which emphasizes the need to make all products ‘right first time’ in order to minimize QUALITY COSTS.

zero defects

a strategy of supplying products that cannot be faulted. Firms can adopt zero defects policies only if they are confident about their product QUALITY. Long-term supply contracts often specify zero defects terms, with buyers minimizing their inspection of components or products supplied.

Collins Dictionary of Economics, 4th ed. © C. Pass, B. Lowes, L. Davies 2005

Mentioned in ?

quality

References in periodicals archive ?

In addition, the concept of "zero defects" is a misleading issue in a

Applying Total Quality Management in the Classroom and Solving Students Failure

Increasingly, we are learning that zero defects are possible.

Moving toward zero: the leader's mandate

This is known as Error Cause Removal (ECR) and is a component of a Zero Defect program.

Implementing total productive maintenance: a successful TPM program will help you eliminate defects, machine breakdowns and accidents

Zero Defects Day: it is important that the commitment to Zero Defects as the performance standard of the company makes an impact, and that everyone gets the same message in the same way.

Philip Crosby: Zero defects

If quality means zero defects, then companies clearly have a long way to go.

Market for employee buy-in

The case of a European office-equipment manufacturer's field services, and the concept of a zero defects benchmarking metric, are then introduced in the third section.

Benchmarking field services using a zero defects approach

At Perkins, a total quality team achieved zero defects by eliminating damage and waste, saving about $2.5 million.

Why EVA works for Varity

An emphasis on zero defects, measurements, goal setting, and corrective action are only some the 14 steps outlined in his program.

Total quality management theories offered

TQM's central theme of "zero defects" is the most misunderstood concept of Quality Management.

TQM reduces problems and stress

* An oft-repeated industrial quality standard is zero defects." Does that mean that physicians should be discouraged from admitting or operating on patients who might die?

Reinvigorating stalled CQI efforts through physician involvement

They know all the buzz-words: zero defects, conforming to requirements, meeting specifications, fitness for use, continuous improvement and absence of variation.