In the report, the panel said: "Service users
have the right to expect they will be treated with dignity and respect, and protected from harm by social service workers in whom they and the public have placed their trust and confidence.
"By visiting the service user
to request to use their telephone, you misused your power and abused your position as a social service worker and breached the trust and confidence of a vulnerable service user
Disclosure of information without consent is also allowed if the service user
is a minor and that the attending professional believes that they are a victim of child abuse.
(Male service user
with depression) Developing support networks was also beneficial.
The panel found that McGrory's "abuse of vulnerable service users
is sufficiently serious to bring the profession into disrepute".
Continuity of care is vital to the mental health of service users
with complex needs.
The importance of efforts to improve service user
engagement are increasingly accepted (Donetto, 2013; Taylor, 2014; Murphy, 2015a) and the service is beginning to report numerous innovative ways of improving engagement and endorsement of the health visiting service (Hunt, 2014; Lawrence, 2014; Murphy, 2015b).
The widespread involvement of service users
involved in the education and evaluation of a range of health and social care professionals has led to increased monitoring and regulation of service user
involvement in the education and training of health and social care professionals (Chambers & Hickey, 2012).
We now support service users
with varying degrees of learning disability to live independently in the community with specifically tailored support plans.
(2012) Promoting Offender Engagement and Compliance in Sentence Planning: Practitioner and Service User
Perspectives in Hertfordshire.
It explains the principles, process, rationale, theoretical framework, design, ethics, and governance issues of involvement, as well as working with service users
and establishing relationships, evaluation of quality and impact, and aspects specific to Europe, the US, Canada, Australia, and New Zealand.
Peter Beresford is Professor of Social Policy at Brunel University and Chair of Shaping Our Lives, the service user
organisation and network.