Qualifications: Ron is one of Oscott Air's most qualified
service engineers.
The expansion of the field service team, including the addition of National Service Manager Chip Hayward and two
service engineers, is evidence of Zwick USA's commitment to keeping customers operational and providing high caliber support, according to Bill Becker Managing Director of Zwick USA.
The handheld option may prove particularly important in supporting field
service engineers based in city centers.
Similarly, for ultrasound all systems service and performance, Philips leadership was confirmed in 15 factors, including top marks in the areas of
service engineer performance, emergency response, satisfaction with service and manufacturer, help desk telephone support and remote dial-in diagnostic support.
On behalf of our entire corps of
service engineers, I am very proud of the results shown in the IMV study", says Bill Yaeger, Vice President - Global Customer Service at Elekta.
The results indicate that Siemens customer
service engineers are consistently ranked the best in the industry.
ELGA Process Water, a Veolia Water Solutions & Technologies Company, has equipped all its
service engineers with tablet PCs as part of its new AQUAConnect intelligent service management system.
The team includes Graham Fox, service manager; Victoria Douglas, service co-ordinator; David Ross, senior
service engineer (mechanical); Gareth Powell, PLC Engineer; David Coulton,
service engineer; David Kipling,
service engineer; David Mills, apprentice PLC engineer, Dave Mackay and Phil Howell, service technicians.
Mr Mandell is a
service engineer with the Huddersfield Road firm.
At the one year interval, a Parker
service engineer visited their plant to check their condition.
