critical

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critical

or

key success factors

the resources and capabilities/competencies/ skills a firm must possess to achieve some competitive ‘success’ and profitability in a market. For example, a pharmaceutical firm such as Glaxo Smith Kline must possess financial resources and skilled research staff to fund and develop expensive and innovative new drugs. However, this is not enough in itself to achieve a COMPETITIVE ADVANTAGE over rival suppliers and deliver above-average profits; that is the firm must achieve greater differential competitive advantage by having superior resources and capabilities (technical, but crucially also managerial expertise) such as to create more value than its competitors. See VALUE CREATED MODEL, VALUE ADDED ANALYSIS, RESOURCE BASED THEORY OF THE FIRM, DISTINCTIVE COMPETENCIES.
References in classic literature ?
There is a youth in New-York, who has long been master of my too sensitive heart, and without him life will be a burthen.
Something had made her keenly and additionally sensitive just now.
His first impulse was an unselfish love for his fellow-men, with an aggressive eagerness for martyrdom in their behalf; his nature was unusually, even abnormally, fine and sensitive; and his poetic quality was a delicate and ethereal lyricism unsurpassed in the literature of the world.
Of the 'Ode to the West Wind,' a succession of surging emotions and visions of beauty swept, as if by the wind itself, through the vast spaces of the world, Swinburne exclaims: 'It is beyond and outside and above all criticism, all praise, and all thanksgiving.' The 'Lines Written among the Euganean Hills,' 'The Indian Serenade,' 'The Sensitive Plant' (a brief narrative), and not a few others are also of the highest quality.
As he lay, thinking furiously on every possibility of self-salvation, there came to his sensitive nostrils a faint and a familiar scent.
The effort proved to be useless; the impression that had been produced on the young and sensitive mind was not to be removed by persuasion.
She has no special weakness, but inherits her mother's sensitive nature.
Lucy is so sweet and sensitive that she feels influences more acutely than other people do.
I greatly fear that she is of too super sensitive a nature to go through the world without trouble.
Already, it was quite evident that he had his mother's sensitive, affectionate nature.
As sensitive as herself, adoring her to the point of worship, he was easily punished by her displeasure or five minutes of enforced quiet on a chair.
I hate rudeness and bad manners of every kind, for I am extremely sensitive. No one in the whole world is so sensitive as I am, I am quite sure of that."