self-service

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Self Service

A business model in which a company sells a product that the buyer selects and/or uses without direct supervision by the seller. One of the most common examples is a gas station, where customers normally put gas in their automobiles themselves. Another example is a grocery store, where customers select items and put them in a shopping basket before check out. Self service may reduce costs and, in any case, it frees employees to perform other tasks.

self-service

a form of retailing whereby customers of a RETAIL OUTLET (shop, filling station, etc.) select for themselves the goods they wish to purchase and pay for them at a ‘checkout’. Self-service can be applied to both large- and small-scale retailing operations, and by cutting down on VARIABLE COSTS (i.e. eliminating the wages of sales assistants), it can assist a retailer or some other business (restaurant, cafeteria, etc.) to become more price-competitive. See RETAILER.

Collins Dictionary of Economics, 4th ed. © C. Pass, B. Lowes, L. Davies 2005

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At the University of California, San Diego, employees use self-service to review job descriptions and classifications, says Tom Leet, assistant vice chancellor of HR at the school, which supports about 14,000 employees.

Self-service helps employees become more strategic: here's advice on implementing self-service technologies for employee transactions and then taking it all to the next level

This is not surprising with productivity improvements of up to 40% being achieved through the introduction of kiosks, we are seeing greater demand for self-service technologies from airlines and airports worldwide.

The logic behind self-service: as predicted five years ago, rather than being seen as a cheap alternative to that provided by staff, self-service has now become part of everyday airport life. Catherine Mayer, SITA's Vice President of Airport Services explain

Briefing about some major insights that are included in the study are Global Self-Service Analytics Sales (K Units) and Revenue (Million USD), definitions, classifications, applications and industry overview; market policies and strategy; product specifications; manufacturing processes; cost structures and so on.

Factors Increasing the Demand for Self-Service Analytics Market 2019 / Tableau Software, Microsoft, IBM

ADSelfService Plus is an integrated AD self-service password management and single sign-on solution.

SELF-SERVICE PASSWORD MANAGEMENT ENHANCED FOR LINUX

The history of self-service, Palm argues, can be dated back to self-service shopping inside brick-and-mortar stores.

Technologies of Consumer Labor: A History of Self-Service

You can locate a self-service booth closest to you by accessing the MyUfone APP (Customer Support -> Locate Us -> VTM Locations) or this website link: https://ufone.com/support/Self-Service-Booth/.

Ufone introduces 24/7 self-service booths

E-visas are issued to citizens of 95 countries through ASAN Visa self-service terminals.

Tourists visiting Azerbaijan's Ganja,Gabala get visas through ASAN Visa terminals at airports

I much prefer going to see a person on the till and having a chat rather than using the self-service till."

Tesco have made a big change to their self-service checkouts; Customers have questioned how comfortable they are with the move to put CCTV at the self-service checkouts

"Self-service kiosks help offer cheaper coffee and have price competitiveness," said a cafe owner.

Restaurants, cafes introducing self-services

Today's self-service is much more conversational in nature.

Putting It all Together: The customer experience gets a boost when service systems work as one

Organizations are embracing self-service analytics and business intelligence (BI) to bring these capabilities to business users of all levels.

Gartner Says Self-Service Analytics and BI Users Will Produce More Analysis Than Data Scientists by 2019