SGI technical account managers will have the ability to review customers' system event logs on a daily basis and then recommend appropriate preventative or remedial maintenance
to eliminate system issues before they evolve into serious problems.
By also collecting data on structure condition, you can get solid information about the routine and remedial maintenance
needs throughout the city and begin compiling preliminary budget estimates for maintenance.
Naturally, with limited resources, remedial maintenance
always takes priority over prevention, and there generally is an overabundance of remedial maintenance
to be undertaken.