quality

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Quality

The state of being superior to something else. For example, a good is high quality if it is more durable, tastes better, looks more appealing or is otherwise generally better than similar goods. High quality is an important aspect for many goods because it may increase sales. Most companies seek to have or make high quality products because doing so promotes repeat business. On the other hand, some companies sell low quality goods for very low prices and rely on high volume. See also: Quality control.

quality

the totality of the attributes of a good or service which meet the requirements of BUYERS or customers. The materials which make up the product, the design and engineering of the product, product performance, reliability and durability are all important characteristics of the ‘quality package’, which ultimately influence customers to buy a product and repeat-purchase it.

Firms seek to ‘assure’ customers of the quality of their products by offering GUARANTEES/WARRANTIES covering the repair or replacement of defective items, and also subscribe to quality standards laid down by their trade associations or national/international authorities (e.g. the European Union quality standard – CE).

Product quality is an important source of PRODUCT DIFFERENTIATION, enabling firms to establish BRAND LOYALTY and COMPETITIVE ADVANTAGE over rival suppliers. See QUALITY ASSURANCE, JIDOKA, KAIZAN, HOSHIN, PRODUCT ATTRIBUTES, TOTAL QUALITY MANAGEMENT, QUALITY CONTROL, BRITISH STANDARDS INSTITUTION, BS5750, INTERNATIONAL STANDARDIZATION ORGANIZATION, ISO 9000, BALDRIDGE AWARD, EUROPEAN FOUNDATION FOR QUALITY MANAGEMENT.

quality

the totality of the attributes of a good or service that meets the requirements of buyers or customers. The materials that make up the product, its design and engineering, product performance and reliability are all important characteristics of the ‘quality package’ that ultimately influences customers to buy a product and repeat-purchase it.

Firms seek to ‘assure’ customers of the quality of their products by offering guarantees/warranties covering the repair or replacement of defective items and also subscribe to quality standards laid down by their trade associations or national/ international authorities (e.g. the EUROPEAN UNION's quality standard ‘C₠‘).

Product quality is an important source of PRODUCT DIFFERENTIATION, enabling firms to establish BRAND LOYALTY and COMPETITIVE ADVANTAGE over rival suppliers. See QUALITY CONTROL, ZERO DEFECTS.

References in periodicals archive ?
Norway is a star performer across almost every one of the OECD's indicators, both for material conditions and quality of life.
When the governments of the "worst quality of life" cities see the importance of having an agenda where the SDGs, the sustainability of a city and the well-being of the people are all interconnected, we may reach developing cities with an improved quality of life.
The single most important determinant of the quality of life was disease severity.
Quality of life of patients suffering from chronic diseases has been extensively studied over past few decades1-3 and there is ample evidence that there is a decline in quality of life of patients diagnosed with a chronic disease like diabetes.
Keeping under consideration the importance of social supports in one's physical and psychological life, the present study was aimed to investigate the impact of social support on quality of life among orthopedically disabled and typical students (student having no disability and acquiring education in regular institutes).
Minimizing complications and improving the quality of life during the rehabilitation process are important.
In his study titled surveying the relationship between self-differentiation and quality of life of boy/girl student" showed that there was a significant and positive relationship between differentiation and quality of life and its elements effective on physical/mental health, social relationships and perception of living condition (p = 5%).
The results of Pearson coefficient about women citizens indicate that there isn't significant relationship between women's quality of life with sport physical activity, leisure physical activity and work physical activity.
Quality of life measures are subjective, reflecting the individual's assessment of his/her life at one time relative to his/her previous state and prior experiences.
Conclusion: Our results indicate that quality of life in non-fractured women with PMO is disordered higher than those with osteopenia and normal BMD, and quality of life are affected by numerous factors.
Similarly, quality of life is a multidimensional concept which incorporates physical, psychological, social, occupational, and environmental dimensions (Taylor, 2003).
Quality of life measures included health, self-regard, philosophy of life, standard of living, work, recreation, learning, creativity, social service, love relationship, friendships, relationships with children, relationships with relatives, home, neighborhood and community.

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