quality of a product
quality of a productthe ability of a product to perform its function and fulfil its expectations in terms of reliability durability, ease of operation/servicing and repair or other valued PRODUCT ATTRIBUTES. See PRICE-QUALITY TRADEOFF, QUALITY CONTROL, TOTAL QUALITY MANAGEMENT.
Collins Dictionary of Business, 3rd ed. © 2002, 2005 C Pass, B Lowes, A Pendleton, L Chadwick, D O’Reilly and M Afferson