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A voluntary group of employees who discuss goings-on at work and present potential solutions to management. Members of the group may elect a chairman, or managers may appoint one. A quality circle exists to improve efficiency and productivity in the workplace, and consists of employee input so managers can receive feedback from the persons actually making the products. Quality circles originated in Japan and have met with some success there and in India. They have not worked as well in the United States.
Farlex Financial Dictionary. © 2012 Farlex, Inc. All Rights Reserved
quality circlea body of employees who meet periodically, usually under the guidance of a supervisor, to discuss ways in which the QUALITY of the organization's products or service can be improved. In this way the knowledge and experience of workers can be tapped and put to good use, whilst the attempt to involve them may increase their commitment to the organization. See EMPLOYEE PARTICIPATION, BRAINSTORMING, NOMINAL GROUP TECHNIQUE.
Collins Dictionary of Business, 3rd ed. © 2002, 2005 C Pass, B Lowes, A Pendleton, L Chadwick, D O’Reilly and M Afferson
quality circlea body of employees who meet periodically, usually under the guidance of a supervisor, to discuss ways in which the QUALITY of the organization's products or services can be improved. See PRODUCTIVITY.
Collins Dictionary of Economics, 4th ed. © C. Pass, B. Lowes, L. Davies 2005