quality circle


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Quality Circle

A voluntary group of employees who discuss goings-on at work and present potential solutions to management. Members of the group may elect a chairman, or managers may appoint one. A quality circle exists to improve efficiency and productivity in the workplace, and consists of employee input so managers can receive feedback from the persons actually making the products. Quality circles originated in Japan and have met with some success there and in India. They have not worked as well in the United States.

quality circle

a body of employees who meet periodically, usually under the guidance of a supervisor, to discuss ways in which the QUALITY of the organization's products or service can be improved. In this way the knowledge and experience of workers can be tapped and put to good use, whilst the attempt to involve them may increase their commitment to the organization. See EMPLOYEE PARTICIPATION, BRAINSTORMING, NOMINAL GROUP TECHNIQUE.

quality circle

a body of employees who meet periodically, usually under the guidance of a supervisor, to discuss ways in which the QUALITY of the organization's products or services can be improved. See PRODUCTIVITY.
References in periodicals archive ?
If you have not done so, you owe it to yourself to update your cotton gin and become part of a quality circle. A group will appreciate what you can add to the discussions, and in turn, what is gained will greatly outweigh any effort you put into it.
June, (1982), "How To Avoid Quality Circle Failure in Your Company", Training & Development Journal, 36(6): 54-59.
The Quality Circle meetings, though useful, were limited in their effectiveness as the teachers were only able to get together for one half day meeting a term.
In contrast, Quality Circle, Committee System, and Steering Committee, despite a number of significant correlations, have few statistically significant associations in the initial (col.
The earlier part of the investigation, which consisted mainly of a literature survey, revealed that quality circle programmes are the best means of obtaining and utilizing human knowledge, which is possessed by all levels of a manufacturing firm, for continuous quality improvement[14-21].
Jr, "Employee participation in a quality circle program: impact on quality of work life, productivity, and absenteeism", Journal of Applied Psychology, Vol.
Regular Quality Circle meetings takes place and the results are very encouraging.
Initially the very potency of the symbol of the circle seemed to suffice, with the quality circle becoming a ready export along with motor cars and electrical goods.
Companies can use quality circle meetings to obtain detailed knowledge of employees' union sentiments and to manipuIate group processes to intimidate and isolate union supporters during organizing drives (Grenier, 1988).
This includes a list of reasons why the quality circle chose this problem, a Pareto diagram (which shows key factors contributing to the problem), and specific goals for the team's activities.
Each major division within a department should establish a quality circle (QC) of line employees.
This idea evolved from Irwin's Quality Circle Program called CAPS (Caring about Problem Solving), Klooster explained.

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