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The processes a company or organization uses to make sure its products do what they are supposed to do. There are two primary aspects of quality assurance. The first ensures that a product functions. That is, if a product is supposed to cut watermelons, quality assurance operatives see to it that it is designed in such a way that it actually cuts watermelons. The second works to eliminates mistakes so the products are created as they are designed. Quality assurance may be conducted in almost any industry. See also: Quality, Quality control.