consultation

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consultation

the process in which managers inform and seek the views of others before finally deciding what course of action to take. It may take place with interested parties outside the organization, for example local authorities, or with those inside. In INDUSTRIAL RELATIONS, joint consultation is where managers consult with employee representatives. It differs from COLLECTIVE BARGAINING in that managers do not usually seek formal agreement and in theory NEGOTIATION does not occur. Instead, representatives are there to listen to management plans and to express their views on them. However, since these views may be forcefully expressed and may be backed up by substantial power resources, managers may have to modify or even abandon their plans as a result. Thus the difference between consultation and collective bargaining may therefore be more apparent than real, and may hinge on the procedural distinction that disagreements during consultation cannot normally be carried forward to the next stage of a GRIEVANCE PROCEDURE.

Consultation may occur in a variety of bodies – joint consultative committee, works committee, etc. – and may involve workplace trade union representatives (SHOP STEWARDS) or representatives elected by all employees separately from union channels of representation. In the latter case, the consultative body is often known as the Works Council, after the German name for such institutions (see CO-DETERMINATION).

Traditionally, consultation has been viewed as dealing with minor welfare issues (‘tea ‘n toilets’) though major rationalizations can be the subject of consultation. However, it is a common complaint that employees are either not consulted at all over such important issues or else consultation is left to such a late stage that it is impossible to modify managerial plans. In recent years some companies, e.g. some of the Japanese firms in the UK, have extended consultation to cover issues relating to company strategy whilst legislation has stipulated that information should be disclosed to unions and their representatives relating to REDUNDANCY. Equally, there has been a shift in some organizations from formal joint consultation with employee representatives to direct COMMUNICATION with individual employees. Currently the EUROPEAN WORKS COUNCIL directive of the European Union is requiring that large European firms with plants in more than one member state establish works councils composed of employee representatives from all parts of the company for the purpose of consultation on key issues of company strategy. See DISCLOSURE OF INFORMATION, EMPLOYEE INVOLVEMENT, EMPLOYEE PARTICIPATION.

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Apart from a sleeve service, we also offer our customers professional consultation, so that they can benefit from the Polywest know-how.
All proceeds from the event benefit the School Garden Project, a nonprofit organization that helps Lane County schools create, sustain and use onsite gardens by providing resources, professional consultation and educational programming.
Summary: In an endeavour to provide scientific research, training and professional consultation on environmental safety, the Abu Dhabi University (ADU) and Envirozone Middle East have signed a four-year Memorandum of Understanding (MoU) to establish a laboratory to analyse samples of water, soil and air.
- Professional consultation and advice (one-on-one) on policy, regulatory and reimbursement issues.
The company said that its ecommerce site will offer all of the company's current products, as well as providing tools for small and mid size businesses to request free professional consultation by completing a 'Project Description Form' to describe their desired business automation objective, upload images, floor plans and other information that may be necessary to design a solution for them.
Guests enjoyed professional consultation services, a cash bar and hors d'oeuvres.
This chapter focuses on professional consultation with emphasis on key points derived from selected cases, along with techniques and issues involving the use of hypnosis in exercise and sport settings.
Citing concern about whitening products that are often administered without the benefit of professional consultation or examination by a dentist, the association said last fall that the application of chemically based tooth-whitening or -bleaching agents can harm teeth, gums and other tissues in the mouth.
Richard has been my source of professional consultation since I graduated from college, and I consider his input invaluable for my professional growth--and for the direction of Behavioral Healthcare.
(5) disclosures made by a licensee to (A) another licensee to the extent necessary for purposes of professional consultation, and to (B) professional standards review, ethics or quality control peer review organizations;

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