Methodologies, such as LibQUAL+, can work as "pointers" to the need to study specific
processes. Gathering data from the process itself is one of the most efficient methods for measuring performance and is also useful for helping staff recognize the need to change and enhance services.
Since the early 1990's, the Texas Rehabilitation Commission (TRC), generally considered to be an outstanding state rehabilitation agency, has worked to streamline its
processes and bring a streamlining philosophy to its operations, including the measurement of quality in the rehabilitation process (Schwab, DiNitto, Simmons, & Smith, 1996).
Such a perspective recognizes that organizations are dynamic and comprise interdependent subsystems or
processes, each interacting in complex, nonlinear ways.
Hammer and Champy (1993) define reengineering as "the fundamental rethinking and radical redesign of business
processes to achieve dramatic improvements in critical, contemporary measures of performance, such as cost, quality, service, and speed." (page 32) Four key words are a part of the definition.
The DoD Architectural Framework (DoDAF) and its associated governing publications have provided considerable information and examples covering DoD architecture
processes and products for those engaged in requirements and architecture development.
Organizations today are at risk of losing a significant percentage of gross revenues because of leaks, gaps and undetected errors in their business
processes.
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Processes to translate consumer preferences into product features and design, engineering specifications and manufacturing
processes.
A recent CFO Research Services study titled "The Convergence of Compliance and Performance Management" states: "Compliance efforts may well strengthen business
processes, but the cost of such initiatives--both in dollars and in managerial attention--makes some senior finance executives very reluctant to endorse compliance as a source of performance improvement.
This article describes the findings of a longitudinal case study that examined how a diverse group of undergraduate students experience the forms and
processes of transformational learning as a result of their participation in a well-integrated international service learning program with an explicit social justice orientation (Author, 2002, 2003).
Technologies that enable organizations to monitor their business
processes, produce meaningful and timely analytical information, and manage ever-increasing quantities of information have come to the forefront of the drive to compliance.
Functional deployment maps were then created to examine pattern shop
processes and the preliminary design process, marking the completion of the define stage.
Through this highly interactive series, participants learn pulping and papermaking terms, concepts, and
processes.