process

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process

a flow of activities; a sequence of tasks.
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Methodologies, such as LibQUAL+, can work as "pointers" to the need to study specific processes. Gathering data from the process itself is one of the most efficient methods for measuring performance and is also useful for helping staff recognize the need to change and enhance services.
Beyond Measuring Service Quality: Learning from the Voices of the Customers, the Staff, the Processes, and the Organization
Since the early 1990's, the Texas Rehabilitation Commission (TRC), generally considered to be an outstanding state rehabilitation agency, has worked to streamline its processes and bring a streamlining philosophy to its operations, including the measurement of quality in the rehabilitation process (Schwab, DiNitto, Simmons, & Smith, 1996).
Streamlining: moving beyond the quick fix
Such a perspective recognizes that organizations are dynamic and comprise interdependent subsystems or processes, each interacting in complex, nonlinear ways.
Measuring corporate IQ
Hammer and Champy (1993) define reengineering as "the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical, contemporary measures of performance, such as cost, quality, service, and speed." (page 32) Four key words are a part of the definition.
Reengineering the rehabilitation process
The DoD Architectural Framework (DoDAF) and its associated governing publications have provided considerable information and examples covering DoD architecture processes and products for those engaged in requirements and architecture development.
Heuristics for joint architecting
Organizations today are at risk of losing a significant percentage of gross revenues because of leaks, gaps and undetected errors in their business processes.
Using technology to trim revenue and receivables leakage: progressive companies are using a combination of order-to-invoice quality and collections automation technologies to arrest this growing source of profit erosion
* Processes to translate consumer preferences into product features and design, engineering specifications and manufacturing processes.
Why consumer research matters to suppliers
A recent CFO Research Services study titled "The Convergence of Compliance and Performance Management" states: "Compliance efforts may well strengthen business processes, but the cost of such initiatives--both in dollars and in managerial attention--makes some senior finance executives very reluctant to endorse compliance as a source of performance improvement.
Technology & compliance: looking at the big picture of Sarbanes-Oxley
This article describes the findings of a longitudinal case study that examined how a diverse group of undergraduate students experience the forms and processes of transformational learning as a result of their participation in a well-integrated international service learning program with an explicit social justice orientation (Author, 2002, 2003).
Transformative international service-learning
Technologies that enable organizations to monitor their business processes, produce meaningful and timely analytical information, and manage ever-increasing quantities of information have come to the forefront of the drive to compliance.
A silver lining: Sarbanes-Oxley compliance may reveal hidden dividends for insurers
Functional deployment maps were then created to examine pattern shop processes and the preliminary design process, marking the completion of the define stage.
6 sigma eases strain of converting tooling to nobake molding
Through this highly interactive series, participants learn pulping and papermaking terms, concepts, and processes.
Making Pulp and Paper CD-ROM Series

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