communication

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communication

the exchange of information in an ORGANIZATION. For organizations to work effectively, it is vital that information be communicated to those who need it. For example, the pay department would not be able to function properly if it were not notified of employees' hours of work. In this sense organizations can be conceived of as systems for exchanging information. Withholding information, i.e. failure to communicate, can be an effective means of exerting power over others in the organization. If a manager is not fully aware of what is going on in the organization he or she may be unable to influence decisions or events.

Often the effective transmission of information is impeded. As a piece of information is passed from top to bottom of an organization it may be modified by the misinterpretation or bias of each individual involved, so that by the time the information reaches its final destination it has a very different content. Effective communication can also be time-consuming, and hence arduous to perform. However, the effort can be worthwhile since those employees who feel they are not fully informed about matters relevant to their job may become demotivated and dissatisfied. As a result performance suffers. There is also evidence that individuals are more likely to respect bosses who they feel keep them informed. In addition to these ‘behavioural’ aspects of communication the process or ‘technology’ of internal and external communication has changed dramatically in the last decade. For example, conventional telephone systems (based on fixed-wired handsets) have been increasingly augmented by the cordless (mobile) telephone and accessories such as VOICE MESSAGING. Moreover, many businesses have integrated their PC (personal computer) networks and telecommunications to take advantage of value-added network services such as ELECTRONIC MAIL, VIDEO CONFERENCING and ELECTRONIC DATA INTERCHANGE. These developments, while enhancing the immediacy and effectiveness of communications, have also facilitated flexibility and mobility, allowing staff to reduce their dependency on being physically present at an office in order to conduct business. See CONSULTATION, EMPLOYEE INVOLVEMENT, EMPLOYEE PARTICIPATION, INDUSTRIAL DEMOCRACY, COMMUNITY CHARTER OF FUNDAMENTAL SOCIAL RIGHTS, DISCLOSURE OF INFORMATION, INFORMATION MANAGEMENT, INFORMATION HIGHWAY, BUSINESS PROCESS RE-ENGINEERING.

Collins Dictionary of Business, 3rd ed. © 2002, 2005 C Pass, B Lowes, A Pendleton, L Chadwick, D O’Reilly and M Afferson
References in periodicals archive ?
(134) Whilst acknowledging that a privileged communication may occur via an agent, the court took the strict view that such agency applies only if an agent's presence be absolutely necessary (a la interpreters).
In turn, Tang pointed out to the UNESCO's special and privileged communication with the Ministry of Education, where the Ministry's efforts in supporting and helping children to ensure their return to schools and to maintain the quality of education were reviewed.
Therefore, the referral itself is not protected as an attorney-client privileged communication."
It has new chapters on privacy, confidentiality, and privileged communication; informed consent; roles and relationships with clients; professional responsibility; and counselor competency.
Both statutes give tax-advice communications the same privilege protections that apply to a communication between a taxpayer and an attorney, as long as the communication would be considered a privileged communication if it were between a taxpayer and an attorney.
The military judge "may" examine the privileged communications "if such examination is necessary." (57) This essentially compelled a prudent military judge wishing to protect the record to at least review the privileged communication in camera once a party requested production.
In nonOcriminal tax matters, that privilege applies to any communication that "would be considered a privileged communication if it were between a taxpayer and an attorney" [IRC section 7525(a)(1)].
(182) For all the expansion of bulk data collection, however, FISA does explicitly address privileged communications as part of the Act's "minimization procedures." (183) The statute states that "[n]o otherwise privileged communication obtained in accordance with, or in violation of, the provisions of this subchapter shall lose its privileged character." (184) Coupled with the above explanation of bulk data collection and attorney-client privilege, this statutory protection raises some fundamental questions.
(89) Rules of privilege are generally regarded as substantive for conflict of laws purposes (90)--therefore, in jurisdictions that apply the law of the state with the "most significant relationship" to the dispute, the law of the forum with the most significant relationship to a privileged communication determines the existence and scope of the privilege.
RULING that the correspondence between the government and a former Chief Justice is " not a privileged communication", the Central Information Commission ( CIC) has directed law ministry to disclose the action taken on a request to probe former CJI K.
K.I (hereinafter "K.I."), confronted with a situation similar to that outlined above, considered whether, in an involuntary civil commitment hearing pursuant to the statute governing commitment of dangerous persons, a patient's privileged communication with his psychotherapist is waived where the patient is not in custody, and in the psychotherapist's opinion, poses an imminent risk of harm to others or to himself.
At an earlier hearing he said: "Privileged communication between members of the congregation and ministers is an absolute right and duty and there is no power in law to breach such a confidence."