order processing


Also found in: Acronyms.

order processing

the procedure followed by a firm from receipt of a customer order to despatch or delivery and invoicing of the goods or services concerned. This procedure usually involves vetting the customer's credit limit and authorization of the customer's order; recording orders and sending copy orders to appropriate personnel, for example stores, despatch and accounts; and finally advising customers and sales personnel of delivery dates. See DELIVERY NOTE, INVOICE, WAREHOUSING, PICK LIST.
References in periodicals archive ?
Mo Better Meat, which posted revenues of $9 million in 2004, recently started online order processing, and with Diggs's increasingly busy schedule, the company needed a way to streamline communications between the warehouse, trucks, and its 100,000 customers.
In accomplishing this, we've delivered a solution that minimizes errors in order processing, decreases manual touch points in servicing business customers and accurately tracks and stores all B2B order transactions.
Over two to three months, interviewers asked customers about quality, product approval and development time, order processing and customer service, response to technical and performance problems.
As a result, costs incurred in order processing, order picking, staging for shipment, and shipping to customers are treated as distribution activities and qualify for the distribution cost exception.