ombudsman

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ombudsman

a UK body which is responsible for settling disputes between suppliers of goods and services and their customers, and public agencies and their clients. For example, the Insurance Ombudsman handles disputes between insurance companies and policyholders. The scheme is voluntary and not all insurers are members. By contrast, the Building Societies Ombudsman is a statutory scheme and all building societies are members. The Revenue Adjudicator considers complaints about delays, errors or discourtesy by INLAND REVENUE staff. In most cases Ombudsmen have powers to award compensation to injured parties.
References in periodicals archive ?
She said that institutions of Provincial Ombudswoman will be further empowered.
The complainant had lodged a complaint directly to Ombudswoman under the law of protection against harassment instead of inquiry committee of her department.
"I commend Mwisa for her work as our first Business Ombudswoman, and congratulate her on this recognition."
It will be up to the Ombudswoman and the Sandiganbayan.
The Cypriot Ombudswoman referred to the increase of the competences of the institution, saying that there's a need for more staff after work has increased significantly.
If one takes into consideration that Parliament Vice President Suzana Saliu might become the Ombudswoman, then the changes in BDI are inevitable.
She was later appointed as the Ombudswoman of Namibia in 1996 and held the position until 2003.
With our cover story we celebrate the achievements of Bience Gawanas, who is leaving her position as Ombudswoman to join the African Union as Commissioner for Social Affairs.
We're worried that it will be a move back to more traditional roles and back to the kitchen for women," said Ms Kristin Mile, Norway's deputy equality ombudswoman.
'The honorable ombudswoman here, she went to the same experience and the link to that experience-which turned out to be consequential to us-was the communication that we sent to the [ICC],' he said.
LAHORE -- Governor Chaudhry Sarwar has decided around 85 per cent appeals against provincial ombudsman and ombudswoman.
A REPORT released this week by Ombudswoman Maria Stylianou Lottides alleges that auditor-general Odysseas Michaelides broke civil service recruitment procedures.