ombudsman

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ombudsman

a UK body which is responsible for settling disputes between suppliers of goods and services and their customers, and public agencies and their clients. For example, the Insurance Ombudsman handles disputes between insurance companies and policyholders. The scheme is voluntary and not all insurers are members. By contrast, the Building Societies Ombudsman is a statutory scheme and all building societies are members. The Revenue Adjudicator considers complaints about delays, errors or discourtesy by INLAND REVENUE staff. In most cases Ombudsmen have powers to award compensation to injured parties.
References in periodicals archive ?
Also, the UN Women Pakistan signed a Memorandum of Understanding (MoU) this week with the Khyber Pakhtunkhwa Ombudsperson to provide protection to women against sexual harassment at workplace.
Ombudsperson says over 1,000 letters have been sent to govt depts and NGOs to adopt code of conduct
The written policy for resolving unit owner complaints required and adopted under the Ombudsperson Act addresses complaints by owners against the board when an owner claims the board is in violation of the Illinois Condominium Property Act or Illinois Common Interest Community Association Act, as applicable.
The report submitted by Sindh Ombudsperson Asad Ashraf Malik said that 388 cases were filed and 350 have been disposed of.
Every listed individual or entity is legally entitled to submit de-listing requests directly with the UN Ombudsperson.
In the coming days, the Ombudsperson will refer two more laws to the Constitutional court - texts in the Water Supply and Sewerage Services Act, which refer to the single price of water and sewerage services within a single territory and in the State Budget Law, which cut off the right of retired civil servants to occupy a civil service, the statement said.
During the hearing, the chief justice inquired as to the conditions of women's jails, asking if there are proper toilets and sleeping facilities there.The court also sought a reply from the federal ombudsperson on the report submitted by the Punjab government on jail conditions.
The role of the ombudsperson, she said, was not limited to exercising control over public administration but also assisted other institutions, such as the legislature, by bringing to light the dictates of society and social developments.
Sumas Chief Dalton Silver has joined with Corpus to ask provincial Ombudsperson Jay Chalke to investigate the province.
On May 26, 2015, the Special Committee to Appoint an Ombudsperson unanimously recommended to the House the appointment of Jay Chalke as Ombudsperson to replace incumbent Kim Carter, who had indicated she would not seek re-appointment.
solution is increasing year by year, Armenian Financial Ombudsperson Piruz Sargsyan told reporters today.
Regarding public administration, establishing the institution of the ombudsperson is not enough, according to the EU executive.