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An extrajudicial means of resolving a dispute between a broker and a client in which the parties agree to make their cases before an impartial person or panel. Very often, mediation is conducted through FINRA. Mediation is less expensive than arbitration and is certainly cheaper than a lawsuit.


A process for settling a dispute between an investor and a broker. The two sides employ a third party who attempts to find common ground that will resolve the dispute. Mediation is a less lengthy and less expensive alternative to arbitration. Each side must agree to mediation and either side may walk away from the process at any time. Compare arbitration. See also NASD Dispute Resolution, Inc.


Mediation is an informal, voluntary method of resolving disputes, in which the parties in conflict meet with a trained, independent third party to come up with a solution that's satisfactory to everyone involved.

For example, if you have a problem with your broker that you can't resolve directly with the firm, you can file a request for mediation with NASD, which oversees brokerage firms and has over 900 trained mediators to help resolve disputes.

Mediation is considered less expensive, less formal, and less confrontational than arbitration or lawsuits. But both parties must agree to use the process.

While you may retain a legal adviser during mediation, any resolution will be crafted with your direct involvement, which is usually not the case with arbitration.

Also, unlike arbitration, mediation is nonbinding, which means that if you're not happy with the outcome, you can stop the process, and either drop the issue or move to more formal proceedings.


a method of resolving INDUSTRIAL DISPUTES in which a neutral third party acts as a go-between to the parties in dispute. Typically, the mediator introduces proposals of his or her own as an aid to continued NEGOTIATIONS. It is a useful form of intervention where disputes have become especially acrimonious and the disputants are entrenched in their bargaining positions. Conceptually it is midway between CONCILIATION and ARBITRATION. See ADVISORY, CONCILIATION AND ARBITRATION SERVICES (ACAS), COLLECTIVE BARGAINING.


a procedure for settling disputes, most notably INDUSTRIAL DISPUTES, in which a neutral third party meets with the disputants and endeavours to help them resolve their differences and reach agreement through continued negotiation. In some countries, ‘conciliation’ is distinguished from ‘mediation’ according to the degree of intervention exercised by the conciliator or mediator in the process of encouraging the parties to settle their differences, with a conciliator refraining from advancing, and the mediator expected to advance, proposals of his own for possible settlements. Both forms of intervention leave the bargaining process intact, with any resultant settlement being agreed upon by all disputing parties. In the UK, the ADVISORY, CONCILIATORY AND ARBITRATION SERVICE acts in this capacity See alsoARBITRATION, COLLECTIVE BARGAINING, INDUSTRIAL RELATIONS.


An alternative dispute resolution (ADR) process in which a trained person assists disputants in coming to a solution that will be the best one under the circumstances for all involved.It is not binding,but many courts are now imposing mandatory diversion to mediation and a requirement that the parties negotiate in good faith to reach a settlement. Failure to settle may subtly impact a judge's decision regarding the party most at fault in a dispute.The American Arbitration Association,which also offers mediation services,maintains a Web site at

References in periodicals archive ?
Johnson respects and honors his characters within the exigencies and constraints of their historical reality, but he also portrays time in multiple dimensions in order to project his phenomenologically mediatory, intertextual process that encompasses all time - past, present, and future.
Islamabad -- The Islamabad Chamber of Commerce and Industry (ICCI) has called upon government n to play mediatory role to end the current standoff between Qatar and Gulf countries as the whole Muslim Umma was disturbed over the brewing tensions in the Gulf region involving the Kingdom of Saudi Arabia and Qatar.
We will reflect on the deepening of the Armenia-US business and trade ties, activities aimed at implementing reforms in the electoral processes ahead of the elections scheduled in Spring of 2017 and the latest developments in the settlement of the Nagorno-Karabakh issue, the mediatory efforts of the OSCE Minsk Group Co-Chairs, stressed the Deputy Assistant Secretary of State.
Russia is playing its part, inviting the opposition to Moscow, and attempting to appear capable of a mediatory role.
Addressing a press conference after presiding over a special meeting of the JI leaders at central, provincial and district levels, at Mansoora on Saturday, he said that Turkey and Pakistan should play mediatory role in the Gulf crisis.
When they [local villagers] went again on Thursday, someone called my brother and informed him about the presence of a strong force at the protest venue," he said, adding that his brother rushed to the spot to be a mediatory between the forces and demonstrators.
This made Turkey a perfect mediatory state in thorny issues.
But Aletraris refuted claims it was his mediatory proposal that led to the application being withdrawn.
His arrangement is topical rather than by passage, considering such matters as miracles, Jesus as the eschatological judge, his relationship to his disciples, his metaphorical self-descriptions, mediatory figures in Second Temple Judaism, Jesus as the son of Man, and God's new temple.
Iran's foreign policy with respect to all regional conflicts was based on support for mediatory efforts aimed at establishing peace and stability in the region, conflict resolutions, as well as dialogue between the parties.
Noting that Kuwait wanted peace in Iraq, Al-Kharafi said his country also welcomed Turkey's mediatory efforts aiming at the peaceful solution of the nuclear crisis with Iran.
By proposing a mediatory role for Railway Minister Mamata Banerjee, the Maoists could create a legal problem since a minister is answerable to Parliament for a specified portfolio and Ms Banerjee is currently only the Railway Minister.