In this final formulation he identified knowledge workers
as high-level employees who apply theoretical and analytical knowledge, acquired through formal education, to develop new products or services.
The expected payoffs of knowledge worker
to choose CWB are
To increase productivity in the knowledge worker
era and get more output per hour worked, you need to employ the same practice that was used in the 20th century.
By using examples from Gartner's 2015 "Magic Quadrant for Enterprise Content Management," this article offers a brief introduction to three ECM systems, provides examples of integrated solutions used by knowledge workers
, and discusses the contributions records managers can make to support business processes.
The Indian IT-BPM sector which is engaged primarily in outsourced 'knowledge work', have produced a highly visible new category of global 'knowledge workers
' in India (Agrawal, 1999; Amar, 2002; Upadhya, 2009).The industry largely credits its growth and development to its Knowledge workers
(Agrawal, 1999; Drucker, 1999) and the knowledge that the incumbents in the industry possess (Davenport & Prusak, 2000; Nonaka & Takeuchi, 1995; Polanyi, 1967).
There is enormous waste lurking beneath the established norms and approaches in addressing--or more often, not addressing-how knowledge workers
get their work done.
We show how we can use task contexts to reduce the friction and improve the flow of a knowledge worker
's work through such operations as focusing the user interface on the information relevant to a task and allowing the exchange of task contexts between knowledge workers
Isn't it time we had a Knowledge Worker
Day -- a day on which we can all truly 'switch off' from thinking about work.
Training knowledge workers
to learn one comprehensive screen or a few dynamic service workspaces is far more efficient than having to teach them to use 12, 15, or 20 or more systems.
Although we might not want to admit it, knowledge workers
have a lot in common with the assembly-line workers of the industrial revolution.
For example, when you begin a cycle, usually at the conclusion of an operation or deployment, knowledge workers
gather observations and best practices, archive and catalog good ideas and best practices, and finally improve processes that did not work so well.
Despite this increasing demand, the biggest challenge is to develop and retain more knowledge workers
than to hire them (Hong & Hor 2000).