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know-howskill, expertise and trade contacts developed by a business over time, which serve to enhance its COMPETITIVE ADVANTAGE over rival suppliers.
Collins Dictionary of Business, 3rd ed. © 2002, 2005 C Pass, B Lowes, A Pendleton, L Chadwick, D O’Reilly and M Afferson
know-howexpertise and trade contacts developed by a firm over time that enhance its competitiveness.
Collins Dictionary of Economics, 4th ed. © C. Pass, B. Lowes, L. Davies 2005