internal customer

internal customer

a division or department of a vertically integrated firm (see VERTICAL INTEGRATION) which acts as a BUYER for raw materials, components or services supplied by other divisions or departments of the firm. The TRANSFER PRICE at which materials, components or services are ‘bought’ from internal suppliers by internal customers needs to be considered by managers; and the QUALITY standards of these items needsto be agreed. See TOTAL QUALITY MANAGEMENT.
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Contract notice: internal customer posture training
The APIs will allow DataXoom's customers to manage all of their LTE-based services via their internal customer support platforms.
It is deployed at the internal customer connection point, where the connectorised end (LC or SC connector) is simply plugged into, from which the polyethylene outer sheath is adjusted to expose enough LFH tube to route internally to the customer lead in point.
FitBUX, which helps young professionals with student loan repayment strategies, praised Splash for its flexible underwriting guidelines and internal customer service.
In her role, she will provide internal customer support and drive HR functional excellence and process improvement.
This had become obvious during an evaluation of work practices that considered how customer demand was being met, and how the company in turn made demands on production as an "internal customer".
They understand that departments must work well together as see themselves as internal customers and suppliers and value internal customer service as much as external.
As a result, organizations should focus on their efforts on developing and enhancing a corporate culture that focus on internal customer satisfaction, (employees) as well as external customer satisfaction that is concerned [5], So for having superior quality of service and ultimately external customer satisfaction should have employees (internal customers) that are committed to the goals and vision of the organization and the customer-oriented behaviors and treatments.
Our internal customer service and experience scores are exemplary, driving repeat business from new and regular customers.
Helsinki, Finland, October 28, 2011 --(PR.com)-- Global Intelligence Alliance (GIA), a global strategic market intelligence and advisory group, releases results from its 2011 Global Market Intelligence Survey, which show that while internal customer satisfaction levels for market intelligence operations at energy, resources and environment companies are high, they lag behind other industries in customer and competitive intelligence.
ORF was awarded the Customer Cup for improving internal customer satisfaction ratings in a areas such as on-schedule operations, in which the station improved nine points quarter over quarter.
The notion of an internal customer suggests that "every employee is both a supplier and a customer to other employees within the organization.

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