internal customer

a division or department of a vertically integrated firm (see VERTICAL INTEGRATION) which acts as a BUYER for raw materials, components or services supplied by other divisions or departments of the firm. The TRANSFER PRICE at which materials, components or services are ‘bought’ from internal suppliers by internal customers needs to be considered by managers; and the QUALITY standards of these items needsto be agreed. See TOTAL QUALITY MANAGEMENT.

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References in periodicals archive ?

Contract notice: internal customer posture training

Internal Customer Posture Training

The APIs will allow DataXoom's customers to manage all of their LTE-based services via their internal customer support platforms.

DATAXOOM BUILDS CUSTOM APIS FOR THE ENTERPRISE

It is deployed at the internal customer connection point, where the connectorised end (LC or SC connector) is simply plugged into, from which the polyethylene outer sheath is adjusted to expose enough LFH tube to route internally to the customer lead in point.

Emtelle reveals HomeConnect for internal and external use

FitBUX, which helps young professionals with student loan repayment strategies, praised Splash for its flexible underwriting guidelines and internal customer service.

FitBUX recognizes Splash Financial with 2019 Best New Student Loan Refinance Company

In her role, she will provide internal customer support and drive HR functional excellence and process improvement.

MJ Insurance Adds 3 to Team in Indianapolis

This had become obvious during an evaluation of work practices that considered how customer demand was being met, and how the company in turn made demands on production as an "internal customer".

System delivers benefits

They understand that departments must work well together as see themselves as internal customers and suppliers and value internal customer service as much as external.

Building a world class company

As a result, organizations should focus on their efforts on developing and enhancing a corporate culture that focus on internal customer satisfaction, (employees) as well as external customer satisfaction that is concerned [5], So for having superior quality of service and ultimately external customer satisfaction should have employees (internal customers) that are committed to the goals and vision of the organization and the customer-oriented behaviors and treatments.

Surveying of the relationship between job security index, a broad-based education, offers generous bonuses, share information, employee empowerment and reduce the gap between staff providing quality service employee

Our internal customer service and experience scores are exemplary, driving repeat business from new and regular customers.

GARY FORBES LADBROKES

Helsinki, Finland, October 28, 2011 --(PR.com)-- Global Intelligence Alliance (GIA), a global strategic market intelligence and advisory group, releases results from its 2011 Global Market Intelligence Survey, which show that while internal customer satisfaction levels for market intelligence operations at energy, resources and environment companies are high, they lag behind other industries in customer and competitive intelligence.

Survey: Energy Companies Need to Increase Focus on Customer and Competitive Intelligence

ORF was awarded the Customer Cup for improving internal customer satisfaction ratings in a areas such as on-schedule operations, in which the station improved nine points quarter over quarter.

American Airlines staff at Norfolk International Airport awarded Customer Cup

The notion of an internal customer suggests that "every employee is both a supplier and a customer to other employees within the organization.

Internal Marketing (IM): a literature review and research propositions for service excellence/Marketing Interno (MI): uma revisao da literatura e proposicoes de pesquisa para a excelencia nos servicos