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Time during which an employee, computer, or other aspect of the company is non-productive due to extenuating circumstances. This results in a loss for the company, because the employee or machine still needs to be paid or paid for. However, idle time is not the fault of anyone within the company. For example, if a patient at a dental office does not keep an appointment, the dental assistant accumulates idle time because she is not cleaning the patient's teeth. On the other hand, if the dental assistant spends an excessive amount of time making personal phone calls from the office, this is not idle time because she could theoretically be working.
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idle timethe time during which a machine or PRODUCTION operative is not producing components or products. Idle time can be caused by machine breakdowns, delays in obtaining raw materials or components. production delays at earlier phases of the production process, worker illness or injury or industrial disputes. Idle time leads to lost output and reduces MACHINE UTILIZATION rates.
Collins Dictionary of Business, 3rd ed. © 2002, 2005 C Pass, B Lowes, A Pendleton, L Chadwick, D O’Reilly and M Afferson