idle time


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Idle Time

Time during which an employee, computer, or other aspect of the company is non-productive due to extenuating circumstances. This results in a loss for the company, because the employee or machine still needs to be paid or paid for. However, idle time is not the fault of anyone within the company. For example, if a patient at a dental office does not keep an appointment, the dental assistant accumulates idle time because she is not cleaning the patient's teeth. On the other hand, if the dental assistant spends an excessive amount of time making personal phone calls from the office, this is not idle time because she could theoretically be working.

idle time

the time during which a machine or PRODUCTION operative is not producing components or products. Idle time can be caused by machine breakdowns, delays in obtaining raw materials or components. production delays at earlier phases of the production process, worker illness or injury or industrial disputes. Idle time leads to lost output and reduces MACHINE UTILIZATION rates.
References in periodicals archive ?
Caption: Zonar cites these benefits for ZFuel users: maximizing mpg and controlling hard dollar fuel costs; creating efficiency scores, by driver, to uncover training gaps; normalizing metrics across age of truck and route terrain; tracking key metrics that impact fuel costs, such as speeding; flagging idle times outside of company policy, by individual truck profile; fuel theft protection; tracking driver behavior and monitoring improvement; and, quantifying the number and percentage of miles in top gear.
The idle time of the VM does not measured in VM placement algorithms.
To demonstrate just how immense, let's compare two machines over a five year period--one with 50 percent idle time (Machine A), one with 25 percent idle time (Machine B).
Mobility statistics Taxi number 2 343 191 156 79 Total idle time in 17.79 11.24 13.52 12.27 9.74 hours Total idle time in 51.74 37.13 53.16 48.84 42.59 percents Number of parking 155 90 110 103 74 stops
If the reader sends a query and no tag's ID matches the query string, it will result in an idle time slot and increase the traffic and query time.
Plan for idle time. FMSI calls the time when staff members are inactive and waiting for members to come in the branch idle time, or more precisely, excess waiting for work time.
Trucks have cameras and GPS that allow for 24 hour monitoring of drivers and vehicle data such as speed, idle time, and boom operation to keep owner informed of all activity.
Often the machines are driven at maximum speed but when you look at the amount of idle time it's clear that this isn't always necessary," he said.
Intradiem now offers a solution that enables contact center agents to complete back office tasks during their idle time. The intraday management technology addresses claims, customer research, invoice processing and data entry, and can dynamically respond to changes in call volume and aggregate small increments of idle time across the entire agent population to create productive sessions for individual agents.
Dynamically deliver coaching, training, back office, communications, and other off-phone activities during idle time.
Director Carl Stott said: "Initially, we had the hardware fitted to 12 coaches and after the first 12 months we saved about PS22,000 on fuel by reducing idle time by one hour per coach per day.
Knowlagent (www.knowlagent.com) and DMG Consulting LLC have published two white papers and two corresponding podcasts that demonstrate how call centers can improve enterprise performance and profitability by maximizing agent idle time. Both the whitepapers and podcasts identify real-time work allocation solutions as tools that enable dramatic improvements in service delivery while simultaneously reducing agent downtime.