customer-supplier relationship

customer-supplier relationship

the proposition within TOTAL QUALITY MANAGEMENT (TQM) that the customer-supplier chain is continuous within and exterior to the organization. In effect this means that an individual managing a machine on the factory floor has as a supplier the individual at the preceding operation and is therefore a customer, as he (or she) is also the supplier to the individual at the following process.
References in periodicals archive ?
The Innovation in Sourcing and Procurement program will offer best practices and lessons learned from leading executives in sourcing, procurement, and supply management on how to drive value and performance in the pharmaceutical customer-supplier relationship.
Identifying ways to integrate sustainability into the customer-supplier relationship as a decision-making factor
To build our customer-supplier relationship database, we start with all of the firms covered by the Compustat Customer file in the Compustat Segment Database from 2000 to 2013.
Researchers have suggested a customer-supplier relationship perspective of value creation, in which the importance of collaborative customer-supplier relationships is highlighted (Eggert, Ulaga, & Schultz, 2006; Ulaga, 2003).
Similarly, Toyota, number 7 on the REtD spending list, is a company that is comparatively vertically integrated, and in instances where it doesn't produce a given part or subsystem or system, it may be that it comes from a supplier company that it has more than a customer-supplier relationship with.
Gallup's work with our B2B clients shows that not every customer-supplier relationship can or will become a true partnership.
However, there are often problems in the customer-supplier relationship that make a successful exit difficult.
This strategy requires diversity in physical resources and skills, yet because the customer-supplier relationship is broad rather than deep it is difficult to economically sustain all these services; particularly at times when customers take more tasks 'in-house.
Scania and Hino will limit their future cooperation to a customer-supplier relationship, Scania said today.
Bill Mays and I developed a great relationship as a result of a customer-supplier relationship.
The first is the customer-supplier relationship where as customers, we demand technology solutions at the best prices.
While organizations can use various approaches to segment suppliers, Acme evaluated its own planning horizon for the items provided by each supplier, existing spending volume, product influence within the supply market, and the existing health of the customer-supplier relationship, among many other factors.