customer database
customer database
a system which records details about the firm's customers.Collins Dictionary of Business, 3rd ed. © 2002, 2005 C Pass, B Lowes, A Pendleton, L Chadwick, D O’Reilly and M Afferson
References in periodicals archive
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Quantzig has completed an article on different challenges in customer database management.
An agreement was reached with one supplier to sell it the relevant customer database with the related goodwill, trademarks and business information, and unperformed contracts and records.
Qmatic offers a next generation CFM system with its Qmatic Suite and Qmatic Management Portal solution that helps identify a customer by linking to the bank's existing customer database system.
Otto acquires trademarks, including the Quelle brand, trademark applications, internet domains and the right to use the Quelle customer database for Germany.
Types of Information Most Likely to Be Stolen by Insiders: 2009 2008 Customer Database 47% 35% E-Mail Server Admin Account 47% 13% M&A Plans 47% 7% Copy of R&D Plans 46% 13% CEO's Password 46% 11% Financial Reports 46% 11% Source: Cyber-Ark
etisalat maintains that its customer database is confidential and only limited concerned staff from the organisation are authorised to maintain it," he said.
The two companies will leverage their CRM and data warehousing and business intelligence strengths to plan, design and implement an integrated customer database for Deutsche Telekom and a new portal for sales partners.
"We provide Globe Direct with our customer mailing list, and they take information from the customer database and create a profile," explains W.B.
Calum Macleod, European director with Cyber-Ark, the data vaulting and encrypted company information specialist, said he was incredulous when he heard that online brokerage Ameritrade's 6.3 million--plus customer database, had been hacked.
The customer database is shared, allowing customer service operators to look up customers' name and simply click for follow-up calls.
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