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conciliationa form of intervention in collective and individual INDUSTRIAL DISPUTES in which a third party assists the disputants in resolving their differences. The primary role of the conciliator is to encourage the parties to settle the dispute themselves through continued NEGOTIATION, rather than to cast judgement on the disputants' claims (ARBITRATION) or to bring forward the conciliator's own proposals for a settlement (MEDIATION). In the UK, conciliation services are provided officially by the ADVISORY, CONCILIATION AND ARBITRATION SERVICE (ACAS). Conciliation in collective disputes is typically resorted to when agreed procedures for resolving differences have been exhausted and a STRIKE could well occur. Individual conciliation may take place where an employee claims that his or her employer has treated him or her unlawfully. In the UK all such claims that are lodged with EMPLOYMENT TRIBUNALS are automatically referred to ACAS to determine whether conciliation may render a formal hearing unnecessary. See INDUSTRIAL DISPUTE, UNFAIR DISMISSAL, DISCRIMINATION, COLLECTIVE BARGAINING.
Collins Dictionary of Business, 3rd ed. © 2002, 2005 C Pass, B Lowes, A Pendleton, L Chadwick, D O’Reilly and M Afferson
conciliationa procedure for settling disputes, most notably INDUSTRIAL DISPUTES, in which a neutral third party meets with the disputants and endeavours to help them resolve their differences and reach agreement through continued negotiation. In the UK the ADVISORY CONCILIATION AND ARBITRATION SERVICE acts in this capacity See MEDIATION, ARBITRATION, INDUSTRIAL RELATIONS, COLLECTIVE BARGAINING.
Collins Dictionary of Economics, 4th ed. © C. Pass, B. Lowes, L. Davies 2005