communication


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Related to communication: Communication skills

communication

the exchange of information in an ORGANIZATION. For organizations to work effectively, it is vital that information be communicated to those who need it. For example, the pay department would not be able to function properly if it were not notified of employees' hours of work. In this sense organizations can be conceived of as systems for exchanging information. Withholding information, i.e. failure to communicate, can be an effective means of exerting power over others in the organization. If a manager is not fully aware of what is going on in the organization he or she may be unable to influence decisions or events.

Often the effective transmission of information is impeded. As a piece of information is passed from top to bottom of an organization it may be modified by the misinterpretation or bias of each individual involved, so that by the time the information reaches its final destination it has a very different content. Effective communication can also be time-consuming, and hence arduous to perform. However, the effort can be worthwhile since those employees who feel they are not fully informed about matters relevant to their job may become demotivated and dissatisfied. As a result performance suffers. There is also evidence that individuals are more likely to respect bosses who they feel keep them informed. In addition to these ‘behavioural’ aspects of communication the process or ‘technology’ of internal and external communication has changed dramatically in the last decade. For example, conventional telephone systems (based on fixed-wired handsets) have been increasingly augmented by the cordless (mobile) telephone and accessories such as VOICE MESSAGING. Moreover, many businesses have integrated their PC (personal computer) networks and telecommunications to take advantage of value-added network services such as ELECTRONIC MAIL, VIDEO CONFERENCING and ELECTRONIC DATA INTERCHANGE. These developments, while enhancing the immediacy and effectiveness of communications, have also facilitated flexibility and mobility, allowing staff to reduce their dependency on being physically present at an office in order to conduct business. See CONSULTATION, EMPLOYEE INVOLVEMENT, EMPLOYEE PARTICIPATION, INDUSTRIAL DEMOCRACY, COMMUNITY CHARTER OF FUNDAMENTAL SOCIAL RIGHTS, DISCLOSURE OF INFORMATION, INFORMATION MANAGEMENT, INFORMATION HIGHWAY, BUSINESS PROCESS RE-ENGINEERING.

References in classic literature ?
This project, the result of long elaboration, is the object of my present communication. It is worthy of yourselves, worthy of the antecedents of the Gun Club; and it cannot fail to make some noise in the world."
(as he supposes) just as he was passing through the door of communication. At any rate, you called to him in a strange, drowsy voice.
If we should do so, it will not, I am sure, be necessary to say to you that any communication we may make on the subject tonight will be from men to a man of honor, and must be accepted as such.
'I assume,' said Arthur, persevering, in his endeavour to soften her scornful demeanour, 'that being in communication--may I say, confidential communication?--with this person--'
This shows the immense difficulty in preventing that species of traffic, where there is an inland communication, and places in a strong light the disadvantages with which the collection of duties in this country would be encumbered, if by disunion the States should be placed in a situation, with respect to each other, resembling that of France with respect to her neighbors.
Thus, some time after the return of the travelers, the public received with marked favor the announcement of a company, limited, with a capital of a hundred million of dollars, divided into a hundred thousand shares of a thousand dollars each, under the name of the "National Company of Interstellary Communication." President, Barbicane; vice-president, Captain Nicholl; secretary, J.
Oliver, quite elated and honoured by a sense of his importance, faithfully promised to be secret and explicit in his communications. Mr.
"No criminal charge in connection with the death was made at my office against any person, either in the communication which I received from the medical men or in any other form.
Speak!" Denisov blushed like a girl (it was strange to see the color rise in that shaggy, bibulous, time-worn face) and boldly began to expound his plan of cutting the enemy's lines of communication between Smolensk and Vyazma.
In this manner the archdeacon was the sole human being with whom Quasimodo had preserved communication. He was in sympathy with but two things in this world: Notre- Dame and Claude Frollo.
But after making six books about the adventures of those interesting but queer people who live in the Land of Oz, the Historian learned with sorrow that by an edict of the Supreme Ruler, Ozma of Oz, her country would thereafter be rendered invisible to all who lived outside its borders and that all communication with Oz would, in the future, be cut off.
She would once more have treated the baronet's communication with contempt--but for the discovery that it contained an offer of employment in London, addressed to herself.

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