cause and effect analysis

cause and effect analysis

a technique used in the control of QUALITY in which all possible causes of defective production are investigated. Its purpose is to detect causes of defects and to take any necessary corrective action to prevent a recurrence of the problem. See FISHBONE CHART.
Collins Dictionary of Business, 3rd ed. © 2002, 2005 C Pass, B Lowes, A Pendleton, L Chadwick, D O’Reilly and M Afferson