call centre

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call centre

a location where CUSTOMER SERVICE employees handle customer queries by phone and e-mail.
References in periodicals archive ?
As per the shared details, there are many other interesting features and functions this launched call center software: Dialshree has that are tailored to meet the business demand and work model of the call centers in the Philippines.
Irum Khalid visited different sections of Legal Advisory Call Center and appreciated the work and the efforts that have been done by LAS for gender sensitization and advocacy of issues related to gender.
"Businesses on either coast can still control their call center costs by using our centers in rural Iowa," says Ohringer.
Employees working at the Worcester call center "can go to any of the other call centers'' to continue in their jobs, she said, including call centers in Brockton, Springfield, Boston and Lawrence.
He is a graduate of Georgia College and Georgia State University, and he has an extensive background in the call center services industry.
Another thing that's revolutionary about the Intelemedia approach to the call center is it addresses the age-old battle between service level and performance by always ensuring that the cream-of-the-crop agents are used to the best advantage.
companies offshoring call center work to countries such as India, Mexico and the Philippines.
"MassHealth Customer Service is among six MAXIMUS call centers to receive this certification, which include our California Health Care Options, Georgia Families, HealthColorado, New York.
Howard Lee, CEO of Spoken, commented, "Spoken Communications is excited to work with Ignition Growth Capital on our strategy to make virtual call center solutions available to call centers facing growing call volumes.
Camden rented a third-party company's call center technology and launched an in-house group, using Camden-trained associates.
Summary: As part of its continuing efforts to provide the most excellent service to customers, Dubai Trade, the end-to-end online service provider, has extended its Call Center timings to seven days a week from 7am to 11pm.