business process re-engineering

Also found in: Dictionary, Medical, Acronyms, Encyclopedia.

Business Process Reengineering

The use of computers and information technology to improve a company's efficiency. For example, an automobile factory may automate and use more machines, rather than workers, to make cars. Because such companies need fewer workers, they often need fewer managers, who usually command higher salaries. Business process reengineering can increase the speed with which products are made (because machines can work 24 hours a day) and can reduce overhead (because the company needs to pay fewer employees). This is considered beneficial for consumers because it results in less expensive products. However, it is controversial, since some perceive BPR as a cause of unemployment.

business process re-engineering (BPR)

an approach to management which emphasizes the need to organize business operations in a multi-functional way rather than the conventional ‘compartmentalized’ way built round separate functions such as production and marketing.

Under the traditional functional-focused approach, employees tend to identify with ‘their’ own function rather than with the firm as a whole. Given, however, the growing complexity of modern business and the need to adapt to change quickly to remain competitive, BPR requires firms to take a holistic view of their operations stressing that everything which affects outcomes – processes, people, technology etc. – must be effectively coordinated across departmental boundaries. Thus the ‘focus’ of the business is clearly based on satisfying external customer needs as competitively as possible and internal processes are ‘re-engineered’ as appropriate to meet this objective. See DE-LAYERING, DOWNSIZING.

References in periodicals archive ?
AGI enables customers to gain maximum value, efficiency, and competitive advantage through their supply chain technology investments by providing world class supply chain strategy consulting, business process re-engineering, objective software package selection and implementation, and after market process development and product customization services.
With offices nationally, EFC provides a wide array of internal audit, information technology consulting, Sarbanes-Oxley compliance, and business process re-engineering services to clients.
ITIL: Achieving Foundation Certification augments existing Learning Tree courses that focus and expand on concepts and business practices similar to those presented in the ITIL Service Support and Service Delivery processes, including Introduction to Business Analysis, Managing Change: People and Process, Business Process Re-engineering, Disaster Recovery Planning for the Enterprise, Management Skills and Introduction to System and Network Security.

Full browser ?