business process re-engineering


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Business Process Reengineering

The use of computers and information technology to improve a company's efficiency. For example, an automobile factory may automate and use more machines, rather than workers, to make cars. Because such companies need fewer workers, they often need fewer managers, who usually command higher salaries. Business process reengineering can increase the speed with which products are made (because machines can work 24 hours a day) and can reduce overhead (because the company needs to pay fewer employees). This is considered beneficial for consumers because it results in less expensive products. However, it is controversial, since some perceive BPR as a cause of unemployment.

business process re-engineering (BPR)

an approach to management which emphasizes the need to organize business operations in a multi-functional way rather than the conventional ‘compartmentalized’ way built round separate functions such as production and marketing.

Under the traditional functional-focused approach, employees tend to identify with ‘their’ own function rather than with the firm as a whole. Given, however, the growing complexity of modern business and the need to adapt to change quickly to remain competitive, BPR requires firms to take a holistic view of their operations stressing that everything which affects outcomes – processes, people, technology etc. – must be effectively coordinated across departmental boundaries. Thus the ‘focus’ of the business is clearly based on satisfying external customer needs as competitively as possible and internal processes are ‘re-engineered’ as appropriate to meet this objective. See DE-LAYERING, DOWNSIZING.

References in periodicals archive ?
Generally, there seems to be a deficiency in empirical research in Business Process Re-engineering efforts (as already noted by Kettinger & Grover (1995, p.
To maintain the current size of any organization, many service commands and agencies must use not only use competitive sourcing, but other methods that OMB needs to allow and give agencies credit for using, such as efficiency reviews, business process re-engineering, and operational audits without the excruciating pain of A-76.
Information is organized into categories such as Business Process Re-engineering, Knowledge Management, Virtual Corporations, and so on.
The central theme of the book speculates on the contribution and the future direction of contemporary management philosophy based on "quality" and "business process re-engineering".
It then offers advice to companies to improve the successful application of business process re-engineering.
Business process re-engineering (BPR) allows for radical changes in organizational processes intended to make quantum leaps in performance by taking advantage of the advances in the information and telecommunication technology.
In the 1980s and 1990s, organisations have had to grapple with a raft of management concepts - from total quality management to business process re-engineering. Once a company re-engineers successfully, its competitors feel they must do likewise or risk being placed at a competitive disadvantage.
This is a holonic system and, according to some experts, is the key to moving a company beyond business process re-engineering.
The expressed purpose of Enid Mumford and Geert Jan Beekman's new book, Tools for Change and Progress: a Socio-technical Approach to Business Process Re-engineering, is to provide help in "redesigning organizations without excessive stress and trauma"[1, p.
AEG Pakistan is the first Pakistani Company not only to introduce but to already practice the innovative management of Business Process Re-engineering. Our processes are being re-engineered to focus the customer and add value.
At the National Library of Canada, for example, a Bibliographic Access Re-engineering Team applied business process re-engineering to examine the cataloging function.
It was evident that there was scope for fundamental business process re-engineering to improve customer service.

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