balk

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balk

the term used in queuing analysis where a customer decides that a QUEUE is too long and decides to leave.
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Estimating balking loss enables a store manager or other person in charge of staffing levels to determine the optimal number of servers by minimizing total cost, including service cost and balking loss," says Liao.
Boffins offer quick fix for queues
Already in the early '90s, certain critics were balking at Fred Wilson's museum interventions and his peculiar brand of materialist historicism, levying charges that the artist's finger-pointing politics were not only too overt but, worse still, passe.
Fred Wilson: Studio Museum in Harlem

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