These practices include: 1) limiting written disclosures to information contained in official personnel files; 2) limiting oral comments to information that is essentially coextensive with the information contained in official personnel files;(20) 3) affording
employees regular and documented feedback on their performance; and 4) affording
all employees procedural due process (i.e., notice, reasons, and opportunity to respond) prior to all adverse personnel actions.
Ingeniously renewing the tension between contradictory properties and thus affording
an epiphany of their relationship, Kapoor suggests that each property disputes the other, seems even determined to eliminate it, though they depend on each other.