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Related to zero defects: Six Sigma
zero defectsa business philosophy which emphasizes the need to make all products ‘right first time’ in order to minimize QUALITY COSTS.
Collins Dictionary of Business, 3rd ed. © 2002, 2005 C Pass, B Lowes, A Pendleton, L Chadwick, D O’Reilly and M Afferson
zero defectsa strategy of supplying products that cannot be faulted. Firms can adopt zero defects policies only if they are confident about their product QUALITY. Long-term supply contracts often specify zero defects terms, with buyers minimizing their inspection of components or products supplied.
Collins Dictionary of Economics, 4th ed. © C. Pass, B. Lowes, L. Davies 2005