voice over IP

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voice over IP (VoIP)

Technology that allows voice,videophone,cell phone,Internet,and office network traffic to all be usable with the same instrument—a telephone.

The following scenario describes use of VoIP in a real estate office:

A single phone instrument can awaken you in the mornings,read to you your most important voice mail and e-mail messages, respond to voice commands for handling those messages, and tell you your schedule for the day.As you make cellular calls before reaching the office,the phone downloads any new information from the office network, including appointments made by your assistant, who has constant real-time access to your calendar.Incoming calls will carry with them not only caller ID, but full contact information from the office computer, including histories and notes regarding prior calls with the same person.While speaking to the caller,you can e-mail to them photographs or any other information on file at the office.Once you reach the office,the phone will sense your proximity to the network and automatically switch from cellular service to office wireless service, enabling you to take full-size video calls with links to all branch offices or the main office,plus links to special video kiosks set up at shopping malls,new subdivisions,or college campuses.

If you are a real estate sales or leasing agent, people will be able to enter a kiosk, call you and take a virtual tour of all properties meeting their criteria, and then narrow the choices to the few that warrant a personal visit.

The uses of VoIP are limitless and will completely revolutionize how we think about interacting with other people and with information.Because of its growing importance,offices and residential areas unable to accommodate the bandwidth requirements will find themselves at an extreme disadvantage. Today, all real estate decisions must be made with one eye on the IRS and one eye on the telecommunications possibilities and limitations.

References in periodicals archive ?
Once call center components are in place, people browsing a company's Web page can use the Web-to-phone plug-in to speak over the Internet directly with someone in an ordering, technical support, sales, or customer care department.
A Web server to provide the Web-based content and Web-to-phone plug-in.
based developer of on-demand marketing software solutions, today announced it has entered into a partnership with VoiceStar to integrate VoiceStar's complete suite of Web-to-phone tools and services into Juice Media's new CRM 2.
0 applications and technologies, like VoiceStar's Web-to-phone tools, Juice Media has added another key marketing technology to its already powerful integrated platform.
0 application with VoiceStar's Web-to-phone tools provides retailers and businesses with powerful sales and marketing capabilities," said Ari Jacoby, President of VoiceStar.
The PhoneBridge works with VoIP services, whether they are phone-to-phone, PC-to-phone, Video or enhanced web-to-phone applications.
Customers include major traditional carriers and RBOCs who achieve lower costs for phone-to-phone calls while maintaining carrier quality, Web merchants who increase sales with ITXC Push to Talk buttons on Web sites and e-mail, as well as Internet-based Web-to-phone providers and voice portals.
The PhoneBridge works with VoIP services whether it's phone-to-phone, PC-to-phone or enhanced web-to-phone applications or video.
The partnership will allow customers to place web-to-phone calls over the Internet from any phone enabled netYAK.
We recognize Internet telephony as a major, cost-effective innovation in communications for both consumer and business with netYAK's web-to-phone technology, it's a win-win for everyone.
Customers include major traditional carriers and RBOCs who achieve lower costs for phone-to-phone calls while maintaining carrier quality, Web merchants who increase sales with Push to Talk buttons on Web sites and e-mail, as well as Internet-based Web-to-phone providers and voice portals.