call centre

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call centre

a location where CUSTOMER SERVICE employees handle customer queries by phone and e-mail.
References in periodicals archive ?
If you're running a growing small business and you're thinking about setting up your own in-house VoIP call center to better serve your customers, gain new efficiencies and improve the bottom line, you should definitely consider the SaaS model to meet your call center software needs.
In fact, with most of today's hosted solutions, all you really need to launch a new VoIP call center is a room full of PCs, each with its own high speed Internet connection, some headsets, the agents, and that's about it