call centre

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call centre

a location where CUSTOMER SERVICE employees handle customer queries by phone and e-mail.
Collins Dictionary of Business, 3rd ed. © 2002, 2005 C Pass, B Lowes, A Pendleton, L Chadwick, D O’Reilly and M Afferson
References in periodicals archive ?
Each BCM location called for installation of the latest advanced contact center software for the BCM, fully integrating each site with the necessary tools to manage and run a fully functional VoIP call center.
(NASDAQ:ATGN), Fremont, Calif., a manufacturer of VoIP telephone systems and VoIP call center solutions, has announced the expansion of Latin American operations through AltiGen's iFone partnership.
Call Centers 24X7 selected a hosted VoIP call center solution, Virtual Contact Center, from Five9.