call centre

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call centre

a location where CUSTOMER SERVICE employees handle customer queries by phone and e-mail.
Collins Dictionary of Business, 3rd ed. © 2002, 2005 C Pass, B Lowes, A Pendleton, L Chadwick, D O’Reilly and M Afferson
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Each BCM location called for installation of the latest advanced contact center software for the BCM, fully integrating each site with the necessary tools to manage and run a fully functional VoIP call center.
Flying blind no longer: Cable One's Stephen Fox improves contact center management with a switch to IP communications across 50 sites in 19 states
(NASDAQ:ATGN), Fremont, Calif., a manufacturer of VoIP telephone systems and VoIP call center solutions, has announced the expansion of Latin American operations through AltiGen's iFone partnership.
ALTIGEN EXTENDS VOIP LATIN AMERICA REACH WITH IFONE
Call Centers 24X7 selected a hosted VoIP call center solution, Virtual Contact Center, from Five9.
Call Centers 24X7 goes virtual: the contact center outsourcer implements Five9's hosted solutions to keep up with burgeoning business

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