voice over IP

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voice over IP (VoIP)

Technology that allows voice,videophone,cell phone,Internet,and office network traffic to all be usable with the same instrument—a telephone.

The following scenario describes use of VoIP in a real estate office:

A single phone instrument can awaken you in the mornings,read to you your most important voice mail and e-mail messages, respond to voice commands for handling those messages, and tell you your schedule for the day.As you make cellular calls before reaching the office,the phone downloads any new information from the office network, including appointments made by your assistant, who has constant real-time access to your calendar.Incoming calls will carry with them not only caller ID, but full contact information from the office computer, including histories and notes regarding prior calls with the same person.While speaking to the caller,you can e-mail to them photographs or any other information on file at the office.Once you reach the office,the phone will sense your proximity to the network and automatically switch from cellular service to office wireless service, enabling you to take full-size video calls with links to all branch offices or the main office,plus links to special video kiosks set up at shopping malls,new subdivisions,or college campuses.

If you are a real estate sales or leasing agent, people will be able to enter a kiosk, call you and take a virtual tour of all properties meeting their criteria, and then narrow the choices to the few that warrant a personal visit.

The uses of VoIP are limitless and will completely revolutionize how we think about interacting with other people and with information.Because of its growing importance,offices and residential areas unable to accommodate the bandwidth requirements will find themselves at an extreme disadvantage. Today, all real estate decisions must be made with one eye on the IRS and one eye on the telecommunications possibilities and limitations.

The Complete Real Estate Encyclopedia by Denise L. Evans, JD & O. William Evans, JD. Copyright © 2007 by The McGraw-Hill Companies, Inc.
References in periodicals archive ?
Mobile messaging app WhatsApp, started offering free VoIP calls earlier this week but according to Emirates 24/7, UAE telecoms provider Etisalat blocked the functionality a few hours after it became available.
According to Haug, other things that can impact business VoIP call quality include the amount of bandwidth delivered by Internet service providers, the capacity of individual networks, and the number of other features and services, such as call-recording, auto attendants, and international and long-distance calling, running on or connected to VoIP networks.
* Ascertain whether implementing Quality of Service (QoS) will improve VoIP call quality and enable voice and data to coexist well on the network.
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The on-demand, "software-as-a-service" format for application delivery is becoming more popular all the time, especially in the VoIP call center market.
While researching for my VoIP call screening post, I came across a patent for "call screening," Curious, I decided to check it out the filed patent and found it was filed by Nortel Networks in July 2004.
For only $19.99 per month, the VoIP call company's Premium Unlimited plan is a fully-functional one-line phone plan that would be ideal for startup companies that are just beginning to grow.
Telrex, developer of VoIP call recording and monitoring software for businesses using IP-PBXs or hosted VoIP services, recently announced the release of CallRex Professional 3.5 featuring an advanced distributed services software architecture.
The TLS standard provides authentication on both ends of a VoIP call to counter DoS and flooding attacks.