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An Usdaw spokesman said: "Staff in retail work very long hours in the run-up to Christmas.
Webhelp's UK chief executive, David Turner, said: "We've worked closely with Usdaw and our employee consultative forums to come up with a plan that would keep the contact centres in Bolton and Aintree operating at the same level as they are now.
Mrs Cox met Usdaw rep and Tesco employee Jonathan Charnock, who said: "Incidents of abuse from customers happen far too often in retail.
Tesco's Middlesbrough distribution centre manager Dave Turner said: "We're proud of our partnership with Usdaw and this learning centre is another indication of our commitment to fostering learning among colleagues.
The meeting heard from two Usdaw members, Barry from Rochdale and Grace from Blackpool, assaulted in the course of their duties as well as other cases from conference delegates attending the event.
We note that Usdaw represents employees at the warehouse and distribution centre and employees in 10 of the 56 stores and the joint administrators are available to engage with Usdaw on all matters affecting their members relating to the administration process.
Mr Jenkins said: "Winning the new contract from Usdaw to take on their work in Somerset, Devon and Cornwall has been key to our expansion plans within the region.
With two months before the survey is complete Usdaw fears the numbers will get worse.
The union Usdaw, which represents workers who were employed by Dairy Farmers of Britain, has lodged a protective award claim following the closure of the dairies in June, because staff were not consulted first.
Usdaw is making a claim on behalf of staff who did not get any compensation.
TELECOMWORLDWIRE-4 July 2006-Retail union Usdaw launches new website(C)1994-2006 M2 COMMUNICATIONS LTD http://www.
Trade union USDAW say the awards covered 13,500 cases, represented free by their lawyers.