up-selling

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up-selling

persuading an existing customer to buy a more valuable product from the firm's portfolio.
References in periodicals archive ?
wi-Q Technologies' solutions offers customer-centric features including choice of language, allergy and dietary requirements and multiple payment options as well as instant ROI to venues via upselling, loyalty and data-driven marketing tools.
"A recent report by the Royal Society for Public Health (RSPH) draws attention to the practice of upselling in the food industry, particularly in restaurants and fast food outlets," he said.
It has released a new poll of more than 2,000 UK adults which reveals eight of 10 people experience upselling every week.
Those who succumb to upselling get an extra 55% more calories on average by paying just a fraction more: scaling up the meal or the coffee or buying a cut-price larger chocolate bar raises the cost by an average of 17%, says the report.
New York, NY, September 02, 2016 --(PR.com)-- Founded in 2016 by a jack of all trades, creative professional and solo entrepreneur with 8+ years of experience in writing and a burgeoning knack for driving sales (upselling by 30%) and client building, Wet Ink Press Co is a freelance venture aimed at providing quality writing and public relations services for your next project.
The same CPQ functionality also allows sales-people to upsell at the right time and with the right upselling offers.
For field reps who are strictly assigned to servicing customers, there should be financial rewards for upselling activities.
They provide a framework that illustrates three different kinds of edge strategy (product, customer journey, and enterprise asset edges), as well as examples in different industries and regions, and describe the application of this framework to common business challenges, including upselling, dealing with margin pressure, combating commoditization, the use of big data, and mergers and acquisitions, ending with a 10-step process for finding and gaining leverage from edge opportunities.
[USPRwire, Mon Dec 21 2015] The widening stage brought forward by Free's entry into the mobile market in 2012 is drawing to a close, with operators looking at deepening and upselling new services.
Drawing on its track record of helping hotels in all markets generate measurable and sustainable increases in incremental revenue and RevPAR, TSA provides partners with specially designed programs that range from empowering the hotel team with Front Desk Upselling programs that build additional profits, to identify opportunities and threats to maximize upsell potential.
cheaply upselling a customer into a reserved cara[bar] which often happened anyway).
The state alleged in its 2014 Complaint that Telebrands violated the New Jersey Consumer Fraud Act and Advertising Regulations by, among other things, aggressively upselling products through its IVR phone system and websites; subjecting consumers to a lengthy ordering process; failing to provide a means for consumers to decline offers for additional products; failing to provide consumers with an opportunity to confirm the merchandise order prior to authorizing charges; shipping and billing for additional products that consumers declined to purchase; failing to provide consumers with the total cost of their orders; and failing to provide consumers with an opportunity to speak with a live customer service representative when ordering through the IVR system.