up-selling

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up-selling

persuading an existing customer to buy a more valuable product from the firm's portfolio.
References in periodicals archive ?
The report urges the government to cut business rates for outlets that undertake not to train staff to upsell unhealthy food and drink nor to link staff payments to upselling.
LIFT is an interactive digital upsell platform at convenience store (C-Store) retailers nationwide.
Evolving Systems offers carriers managed service solutions to help accelerate customer acquisition, empower multiple distribution channels, upsell subscribers, improve subscriber loyalty and monetize consumer information throughout their lifecycle.
The same CPQ functionality also allows sales-people to upsell at the right time and with the right upselling offers.
For most labs, upsells are an inherent part of the job and should always be encouraged because they translate to more revenue per client.
Its products include its eStandby Upgrade and the FrontDesk Upsell both powered by PRiME, the upsell decision intelligence engine that makes product selection, upsell pricing and display ranking decisions customised for each hotel guest.
Nor1's signature eStandby Upgrade upsell solution is meant to generate incremental revenue opportunities powered by PRiME, an upsell pricing and merchandising engine.
Beer is often hard to upsell but there is a way to up the ante.
At the exact moment customers are satisfied with the service they receive from a contact center, they are most open to cross-sell and upsell offers.
Upsell is a second-tier service module that equips Uplink with higher-function marketing support capabilities.
As a result, there were no holistic customer profiles, customer service was unpredictable, and there was little opportunity to cross-sell or upsell.
Any opportunity to cross-sell or upsell is a chance to present the consumer with another offer.