up-selling

(redirected from Upsale)

up-selling

persuading an existing customer to buy a more valuable product from the firm's portfolio.
References in periodicals archive ?
We want to go out to Toulouse and win - we are not going out there to make the numbers upSale's Steve Diamond
Worcester's wait for quarter-final spot can be ended
LDRA's standards-specific templates and industry-tailored compliance processes offer immediate upsale to Softline's client base in the avionics, nuclear, defense, rail, and other related industries.
LDRA Expands Certification Management Market into Russia's Safety-Critical Industries
Usually it's generic, but we decided, with having more of an upsale and higher-performing product, why not add some branded techniques to develop a trademark that we could let out retail customers use.?"
Paper trail: the paper goods aisle absorbs consumers with innovation, catchy graphics, and new products, despite competition from other classes, and a pending price hike
Because the noise factor is a tangible difference that many buyers will notice, insulated doors can be an easy upsale for builders who place rooms near or above their garages.
Wide Open: Manufacturers push for builders to close on garage door upgrades. (Products)
Leave multiple upsale offers for after the initial purchase.
The Gervais Group Reviews the Best Practices in on Site Conversions
It supports various preset 3D modes and even upsales 2D videos into 3D.
Game changer
Backbone infrastructure - related to the company's fixed-line segment - covering the entire Russian territory has strong potential synergies with broadband and pay TV upsales. This mix of revenues from various segments should secure consistent, if unexciting, total revenue growth in the forecast period.
ATON - Telecommunication Sector, The Telecommunication Shield Remains a Good Defence, Apr 25, 2013, Rostelecom
Those saved minutes can now be repurposed to an intelligent customer dialogue resulting in reduced churn and increased upsales. Enkata's on-demand performance management solution dramatically improves FCR rates, giving contact center the actionable insight to improve agent performance and reduce repeat calls.
Executive roundtable: CRM
"The application of our data analytics tool and knowledge integration team added to the client's success in that it experienced a 10 percent increase in conversion rates/sales per hour during all hours of operations; increased customer satisfaction, providing longer lifetime value in customers and greater revenue through improved upsales and cross-sale generation; acquired more than 1.2 million additional customers in one year alone; and realized additional revenues of nearly $15 million in new customer lifetime value."
Customer Inter@ction Solutions magazine's fourth-annual CRM Excellence Awards Part I. (A-W)
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