Soft Side

Soft Side

An informal term for customer care and relationship management issues that a company faces in trying to remain in business. It contrasts with the hard side, which refers to financial and operational issues.
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References in classic literature ?
Nay," quoth Will Scarlet, laughing, "so far as that goeth, I know of a certain friar that, couldst thou but get on the soft side of him, would do thy business even though Pope Joan herself stood forth to ban him.
I will seek this same Friar of Fountain Abbey tomorrow day, and I warrant I will get upon the soft side of him, even if I have to drub one soft.
On each soft side --coincident with the parted swell, that but once leaving him, then flowed so wide away --on each bright side, the whale shed off enticings.
You won't show the soft side of your character, and if a fellow gets a peep at it by accident and can't help showing that he likes it, you treat him as Mrs.
His Opposite Number worked at it like a mule--a bewildered mule, beaten from behind, coaxed from in front, and propped on either soft side by Lord Lundie of the compressed mouth and the searing tongue.
Treasury's $26 B 3-year sale was on the soft side, as was suspected, but not bad considering.
Celebrating the last day of Women's Month in Malacanang, the usually tough-talking President Rodrigo Duterte showed his soft side as he paid tribute to his mother, Soledad Roa-Duterte.
Won the French Guineas on soft side of good and should have won at Ascot on soft.
12 Check out this PS3m Edgbaston home with a huge cellar 14Classic cake recipes inspired by Bake Off 16Paul Cole takes to the roads of Brittany in a motorhome 18Barbara Hodgson discovers the soft side to Scotland's 'Granite City' 19David Jelly spends a week in an amazing English Heritage home 20Alex Hibbert takes a daredevil break in the French Alps 22Kathryn Beeson leaves her car at home to experience the attractions of Carlisle.
10 ml in indelible white and have a soft side,cryovials with capacity of 3 ml capped polypropylene screw external storage of biological materials at temperatures up to -86 A c with screenprinted graduation in fractions of 0.
New York, Sept 26 ( ANI ): Simon Cowell showed his soft side softer side during the auditions of 'The X Factor USA' Season 3.
The Merseyside track prefer to run the meeting on ground just on the soft side of good.