self service

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Self Service

A business model in which a company sells a product that the buyer selects and/or uses without direct supervision by the seller. One of the most common examples is a gas station, where customers normally put gas in their automobiles themselves. Another example is a grocery store, where customers select items and put them in a shopping basket before check out. Self service may reduce costs and, in any case, it frees employees to perform other tasks.

self service

a form of retailing whereby customers of RETAIL OUTLETS (shop, filling station etc.) select for themselves the goods they wish to purchase and pay for them at a checkout. Self service can be applied to both large and small-scale retailing operations and by cutting down on operating costs (i.e. eliminating the wages of sales assistants) it can assist a retailer or some other business (restaurant, cafeteria, etc.) to become more price competitive. See RETAILER.
References in periodicals archive ?
Among its innovations in India have been the launch of the first boutique hotel in Mumbai, the Gordon House, the city's first selfservice American-style diner and the country's first Jazz bar and restaurant.
cheat it then?" The Queen after examining selfservice checkouts at Sainsbury's "Now it's over, I feel bereft, I don't exist any more, I'm dead.
The Queen is shown a selfservice till at a pop-up supermarket marking Sainsbury's 150th anniversary
Shoppers said better service, including selfservice checkouts, would enhance their experience.
A 10 per cent discount is also on offer to students holding a Young Scot card at the Chapelhall store, which includes a Costa Coffee point, hot food and selfservice tills.
The support is delivered via one-to-one advice, workshops and online support and going forward there will be a greater focus on selfservice.
1950: Britain's first selfservice store, Sainsbury's, opened in Croydon.
STEPHEN Dixon doesn't approve of supermarket selfservice checkouts, as automation steals people's jobs (Feedback, The Gazette, 06.06.18 'Shops can blame themselves for loss?').
But it's costing stores a fortune - and PS3billion of goods are pinched through selfservice tills every year.
Prosecutor, Vanessa Jones, said that they selected some other items which they paid for at a selfservice checkout but they took the alcohol without paying for it.
selfservice) as more customers will interact with us online .
A CCTV image has been released after cash was stolen from a selfservice checkout in North Tyneside.