self service

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Self Service

A business model in which a company sells a product that the buyer selects and/or uses without direct supervision by the seller. One of the most common examples is a gas station, where customers normally put gas in their automobiles themselves. Another example is a grocery store, where customers select items and put them in a shopping basket before check out. Self service may reduce costs and, in any case, it frees employees to perform other tasks.

self service

a form of retailing whereby customers of RETAIL OUTLETS (shop, filling station etc.) select for themselves the goods they wish to purchase and pay for them at a checkout. Self service can be applied to both large and small-scale retailing operations and by cutting down on operating costs (i.e. eliminating the wages of sales assistants) it can assist a retailer or some other business (restaurant, cafeteria, etc.) to become more price competitive. See RETAILER.
References in periodicals archive ?
the ability to account for debt and recoveries, workflow, ability to integrate with multiple IT systems and to newly built or purchased selfservice .
A CCTV image has been released after cash was stolen from a selfservice checkout in North Tyneside.
Brits are cheating stores out of a small fortune by taking full advantage of selfservice checkouts watched over by stressed staff.
They removed selfservice cash boxes before fleeing the scene in what is believed to be a white Audi.
Travellers will be able to manage their membership via the selfservice options on the app.
The Brighouse branch has re-opened after the re-vamp and now has selfservice kiosks to speed up the ordering process.
UK supermarkets might now want to reconsider just how many assistants they have manning their selfservice tills.
1950: Britain's first selfservice store, Sainsbury's, opened in Croydon.
Ordering Goods & Services: We've made it easier for you to order goods and services through selfservice so you have more control over your orders and suppliers.
The plan is also for all 18 restaurants to offer digital selfservice ordering facilities, although customers will still be able to order at the till in the old-fashioned way.
Under the new plans, about 500 selfservice bikes will be located at docking terminals at a number of key sites across the city, including district centres, universities and public transport facilities.
Residents will also be able to use a special selfservice portal to request a council service or report an issue.