self service(redirected from Self-serve)
Also found in: Dictionary, Thesaurus.
A business model in which a company sells a product that the buyer selects and/or uses without direct supervision by the seller. One of the most common examples is a gas station, where customers normally put gas in their automobiles themselves. Another example is a grocery store, where customers select items and put them in a shopping basket before check out. Self service may reduce costs and, in any case, it frees employees to perform other tasks.
Farlex Financial Dictionary. © 2012 Farlex, Inc. All Rights Reserved
self servicea form of retailing whereby customers of RETAIL OUTLETS (shop, filling station etc.) select for themselves the goods they wish to purchase and pay for them at a checkout. Self service can be applied to both large and small-scale retailing operations and by cutting down on operating costs (i.e. eliminating the wages of sales assistants) it can assist a retailer or some other business (restaurant, cafeteria, etc.) to become more price competitive. See RETAILER.
Collins Dictionary of Business, 3rd ed. © 2002, 2005 C Pass, B Lowes, A Pendleton, L Chadwick, D O’Reilly and M Afferson