The franchise company home office development department uses SalesForce.com, a Web-based Sales Force Automation
system, which has the need for sophisticated sales automation functions that can handle a large volume of prospective franchisees and track them through the development cycle.
Account plans, sales force automation
, and contact management systems--if integrated with management reporting--can show where front-line distribution activity is off-target.
Salesforce.com S3 allows the scalable, secure management of sales force automation
, campaign management, customer service and support, as well as documents and files.
AvantGo Pylon Pro--Organisations and individuals can mobilise Lotus Notes custom applications such as sales force automation
, workflow and field service applications as fully functional handheld applications without re-programming, and synchronise PIM data from the desktop.
Other applications that respondents mention include customer relationship management software (6%) and sales force automation
CRM systems allow for sales force automation
, contact management, call center management, information exchange between customers and business (B2C), and customer personalization.
Recent technology innovations include a wireless Palm-based sales force automation
product for today's mobile sales force, as well as a transportation management system utilizing digital maps to optimize vehicle routing and scheduling.
Plans currently call for the integration of JustTalk's revolutionary speech recognition technology with PeopleSoft CRM's mobile Sales Force Automation
(SFA) software and the company's PeopleSoft 8 pure internet Financial, Human Resources and Supply Chain products.
RSC was honored for delivering a user transparent and reliable mobile sales force automation
application that could be administered directly from its headquarters in Scottsdale, AZ.
One was sales force automation
, which was about customer identification, contact management, competitive information, proposal generation, etc.