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An extrajudicial means of resolving a dispute between a broker and a client in which the parties agree to make their cases before an impartial person or panel. Very often, mediation is conducted through FINRA. Mediation is less expensive than arbitration and is certainly cheaper than a lawsuit.
Farlex Financial Dictionary. © 2012 Farlex, Inc. All Rights Reserved


A process for settling a dispute between an investor and a broker. The two sides employ a third party who attempts to find common ground that will resolve the dispute. Mediation is a less lengthy and less expensive alternative to arbitration. Each side must agree to mediation and either side may walk away from the process at any time. Compare arbitration. See also NASD Dispute Resolution, Inc.
Wall Street Words: An A to Z Guide to Investment Terms for Today's Investor by David L. Scott. Copyright © 2003 by Houghton Mifflin Company. Published by Houghton Mifflin Company. All rights reserved. All rights reserved.


Mediation is an informal, voluntary method of resolving disputes, in which the parties in conflict meet with a trained, independent third party to come up with a solution that's satisfactory to everyone involved.

For example, if you have a problem with your broker that you can't resolve directly with the firm, you can file a request for mediation with NASD, which oversees brokerage firms and has over 900 trained mediators to help resolve disputes.

Mediation is considered less expensive, less formal, and less confrontational than arbitration or lawsuits. But both parties must agree to use the process.

While you may retain a legal adviser during mediation, any resolution will be crafted with your direct involvement, which is usually not the case with arbitration.

Also, unlike arbitration, mediation is nonbinding, which means that if you're not happy with the outcome, you can stop the process, and either drop the issue or move to more formal proceedings.

Dictionary of Financial Terms. Copyright © 2008 Lightbulb Press, Inc. All Rights Reserved.


a method of resolving INDUSTRIAL DISPUTES in which a neutral third party acts as a go-between to the parties in dispute. Typically, the mediator introduces proposals of his or her own as an aid to continued NEGOTIATIONS. It is a useful form of intervention where disputes have become especially acrimonious and the disputants are entrenched in their bargaining positions. Conceptually it is midway between CONCILIATION and ARBITRATION. See ADVISORY, CONCILIATION AND ARBITRATION SERVICES (ACAS), COLLECTIVE BARGAINING.
Collins Dictionary of Business, 3rd ed. © 2002, 2005 C Pass, B Lowes, A Pendleton, L Chadwick, D O’Reilly and M Afferson


a procedure for settling disputes, most notably INDUSTRIAL DISPUTES, in which a neutral third party meets with the disputants and endeavours to help them resolve their differences and reach agreement through continued negotiation. In some countries, ‘conciliation’ is distinguished from ‘mediation’ according to the degree of intervention exercised by the conciliator or mediator in the process of encouraging the parties to settle their differences, with a conciliator refraining from advancing, and the mediator expected to advance, proposals of his own for possible settlements. Both forms of intervention leave the bargaining process intact, with any resultant settlement being agreed upon by all disputing parties. In the UK, the ADVISORY, CONCILIATORY AND ARBITRATION SERVICE acts in this capacity See alsoARBITRATION, COLLECTIVE BARGAINING, INDUSTRIAL RELATIONS.
Collins Dictionary of Economics, 4th ed. © C. Pass, B. Lowes, L. Davies 2005


An alternative dispute resolution (ADR) process in which a trained person assists disputants in coming to a solution that will be the best one under the circumstances for all involved.It is not binding,but many courts are now imposing mandatory diversion to mediation and a requirement that the parties negotiate in good faith to reach a settlement. Failure to settle may subtly impact a judge's decision regarding the party most at fault in a dispute.The American Arbitration Association,which also offers mediation services,maintains a Web site at

The Complete Real Estate Encyclopedia by Denise L. Evans, JD & O. William Evans, JD. Copyright © 2007 by The McGraw-Hill Companies, Inc.
References in periodicals archive ?
The model for standards of conduct for student peer mediation was established in 1996, and revised by the Education Section of the Association for Conflict Resolution (2007), to provide information to disputing parties, and to promote confidence in peer mediation as a process for handling disputes.
There are convincing findings that students who experience direct instruction and exposure to SEL and skill development, such as peer mediation training, achieve gains in academic performance.
The independent variable used with this design consisted of four components: (a) skill development, (b) peer mediation and (c) a self-management system which included (d) positive reinforcement.
The shortcomings in methodology include measuring only small subgroups within a school instead of schoolwide reductions in violence, evaluating peer mediation programs under optimal controlled conditions, and frequently implementing peer mediation programs with volunteer participants for the sole purpose of evaluation (Graham & Pulvino, 2000; Johnson & Johnson, 2001; Johnson et al., 1996).
The concept of Mentoring Programs is very interesting because the following programs seemed to be most unique: Music Mentors, Peer Mediation, Student Mentor, and Gifted Mentorship.
He went to a public high school in Alexandria, Va., to speak to a student peer mediation club: "We must do more than reach out to our children and teach them to express their anger and resolve their conflicts with words, not weapons."
Her professional highlights also include service as the past-president of the Society of Professionals in Dispute Resolution, a diplomate member of the Florida Academy of Professional Mediators, an executive committee member for the Association of Conflict Resolution, an advisory board member for Tallahassee's Neighborhood Justice Center, the chair of Tallahassee's Mediation Week planning Committee, a Supreme Court approved county mediation training provider and a peer mediation trainer.
Depending on the etiology, approaches as diverse as pharmacotherapy and peer mediation have proven effective, he said.
Thousands of New Jersey elementary, middle, and high school teachers have been taught conflict resolution and peer mediation through the foundation.
Peer mediation in schools has shown to have a positive affect on the school environment while teaching those students the life skills that were discussed earlier.
Utilizing peer mediation programs to resolve disputes before administrative intervention has contributed to an 80 percent decrease in the number of suspensions.
From peer mediation programs in elementary schools to multimillion-dollar public sector programs for dispute resolution, the field has blossomed across a diverse array of social policies, issues, and practices.