KNOWSLEY Housing Trust has axed its face-to-face services at council One Stop Shops
Muhammad Nasrullah, PTCL SEVP Business Zones said at the occasion, "Our One Stop Shops
(OSS) are specifically designed and located to provide our customers with convenience to access and avail all PTCL products and services".
"At PTCL, continuous innovation to facilitate our customers with latest telecom services is top priority and these state-of-the-art One Stop Shops
are a step towards better serving their ever increasing needs and demands all under one roof," he added further.
"Our One Stop Shops
are bringing convenience to our customers by providing all PTCL services under one roof."
"PTCL One Stop Shops
bring all facilities for customers under one roof" said Senior Executive Vice President (SEVP) Commercial, Naveed Saeed while inaugurating the OSS.
London, United Kingdom, February 13, 2011 --(PR.com)-- Capita's 5th National One Stop Shops
Conference brings together professionals working across a range of local services to identify ways to drive efficiency gains in customer service delivery and develop effective models for inter-agency working.
It follows the success of other one stop shops
in Kenil-worth, Whitnash, and Warwick.
Subject to funding approval, the project will eventually result in one stop shops
in Berwick, Alnwick, Hexham, Blyth, Cramlington, Ashington, Prudhoe, Morpeth and Seaton Delaval.
In May 2004, 18,500 calls were made to the newly-created centre and 2,000 visits paid to One Stop Shops
, where council services can be accessed under one roof.
Staff at Redditch Borough Council have been in shopping malls and streets telling residents about the work of One Stop Shops
. The outlets have a team of trained advisors on hand who can offer information on a host of subjects, from housing problems to environmental health issues such as noise pollution.
WIRRAL: One Stop Shops
: Conway Centre,Conway St, Birkenhead; Pennant House, The Village,Bebington; The Dave Jackson Suite,Wallasey Town Hall; The Concourse, West Kirby.