ombudsman

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ombudsman

a UK body which is responsible for settling disputes between suppliers of goods and services and their customers, and public agencies and their clients. For example, the Insurance Ombudsman handles disputes between insurance companies and policyholders. The scheme is voluntary and not all insurers are members. By contrast, the Building Societies Ombudsman is a statutory scheme and all building societies are members. The Revenue Adjudicator considers complaints about delays, errors or discourtesy by INLAND REVENUE staff. In most cases Ombudsmen have powers to award compensation to injured parties.
References in periodicals archive ?
Among the participants of the event are ombudsmen from different countries, deputies of the State Duma of the Russian Federation, members of the Federation Council, employees of executive bodies of the Russian Federation, as well as representatives of international organizations.
It's not a big stretch to introduce a gold standard for all ombudsmen.
In many ways, ombudsmen are our safety net - we aren't guaranteed to get what we want, but we should get a fair hearing.
Many Canadian ombudsmen do not bear the title, such as the Office of the Correctional Investigator, who nevertheless is a pristine example of a legislative ombudsman.
Every country suffers from democracy problems and we should help these countries to implement ombudsmen laws," said Delevoye.
mil/index) and a toll free number (1-877-364-4302) and they are offer wonderful support to IA families and to ombudsmen who are supporting them.
Through meetings and conferences with national ombudsmen from Member States, the Ombudsman has established a flexible and informal cooperation network between himself and similar bodies operating at the national level.
Paid and volunteer ombudsmen work to settle problems in nursing facilities, board and care homes, assisted living facilities and similar adult care facilities.
Our job as Tel Hai ombudsmen is to be available to those who need help," remarks Caldwell.
So, too, does drawing comparisons between classical ombudsmen and ombudsman-like institutions.
But the movement to ombudsmen by American papers has been decidedly glacial.