voice over IP

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voice over IP (VoIP)

Technology that allows voice,videophone,cell phone,Internet,and office network traffic to all be usable with the same instrument—a telephone.

The following scenario describes use of VoIP in a real estate office:

A single phone instrument can awaken you in the mornings,read to you your most important voice mail and e-mail messages, respond to voice commands for handling those messages, and tell you your schedule for the day.As you make cellular calls before reaching the office,the phone downloads any new information from the office network, including appointments made by your assistant, who has constant real-time access to your calendar.Incoming calls will carry with them not only caller ID, but full contact information from the office computer, including histories and notes regarding prior calls with the same person.While speaking to the caller,you can e-mail to them photographs or any other information on file at the office.Once you reach the office,the phone will sense your proximity to the network and automatically switch from cellular service to office wireless service, enabling you to take full-size video calls with links to all branch offices or the main office,plus links to special video kiosks set up at shopping malls,new subdivisions,or college campuses.

If you are a real estate sales or leasing agent, people will be able to enter a kiosk, call you and take a virtual tour of all properties meeting their criteria, and then narrow the choices to the few that warrant a personal visit.

The uses of VoIP are limitless and will completely revolutionize how we think about interacting with other people and with information.Because of its growing importance,offices and residential areas unable to accommodate the bandwidth requirements will find themselves at an extreme disadvantage. Today, all real estate decisions must be made with one eye on the IRS and one eye on the telecommunications possibilities and limitations.

References in periodicals archive ?
The new Net phone service will target users of NTT's fiber-optic lines and those of other carriers as Softbank has no plans to lay down its own fiber-optic line network, the officials said.
They're looking at VoIP and any other potential technologies that are flying under the radar," warned attorney Glenn Richards, who works with several Net phone service companies.
Net Phone is one application in the OAISYS suite of CTI applications that includes intelligent call routing, interactive voice response (IVR), instant text messaging, and more.
We are proud to receive Customer Interactions Solutions magazine's Product of the Year award for our Net Phone call center productivity tool," said Brian Metherell, vice president and general manager of Toshiba America Information Systems Inc.
Four11 is already the leading provider of net phone directory services, and by now joining forces with Lucent, we have created the telco-quality infrastructure that will enable us to keep pace with the rapid growth of the Internet telephone industry, providing rock-solid service to our current and future customers," stated Michael Santullo, president of Four11 Corporation.
With its Strata ACD IP Call Center Suite with Net Phone Presence, Toshiba brings advanced, pioneering call center technologies to the call center market while providing high quality and superior applications," said Nadji Tehrani, Executive Group Publisher and Editor-in-Chief of Customer Interaction Solutions.
The Four11 Net Phone Directory is the only directory service integrated into every one of these vendors' standards-based net phones.
business and residential listings; Canada Phone, a compilation of more than 12 million published Canadian residential and business listings; and Net Phone, which allows network access to the U.
List Match also works with other Pro CD titles such as Net Phone and Canada Phone.
to bundle Pro CDs Net Phone software with Logicraft's CDworks family of CD-ROM networking systems.
These sales opportunities will allow companies to enter the VoIP market immediately without the huge capital outlay for buying an existing company or for the high software development cost whilst offering their online customers net phone VoIP services on a real-time voice platform," Bohringer further explained.
residential listings indexed by name and Net Phone, which is the first telephone directory on CD-ROM designed specifically for use over a network.