ombudsman

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ombudsman

a UK body which is responsible for settling disputes between suppliers of goods and services and their customers, and public agencies and their clients. For example, the Insurance Ombudsman handles disputes between insurance companies and policyholders. The scheme is voluntary and not all insurers are members. By contrast, the Building Societies Ombudsman is a statutory scheme and all building societies are members. The Revenue Adjudicator considers complaints about delays, errors or discourtesy by INLAND REVENUE staff. In most cases Ombudsmen have powers to award compensation to injured parties.
Collins Dictionary of Business, 3rd ed. © 2002, 2005 C Pass, B Lowes, A Pendleton, L Chadwick, D O’Reilly and M Afferson
References in periodicals archive ?
Modi is scared that the Lok Pal would not allow him to enjoy the kind of comfort he has when no one in the party, save a Shatrughan Sinha or an Yashwant Sinha in Bihar and Jharkhand respectively, has the guts to oppose his dangerous policies like demonetisation, taking into his own hands the power to buy fighter aircraft from France and indulge in verbal diarrhoea called Mann ki Baath.
The government has to walk a tightrope in the face of a belligerent Opposition and a heavy legislative agenda, which includes key bills such as Food Security, Land Acquisition, Lok Pal, FDI in Insurance and Pension, among others.
The letter is actuated by the "twin considerations of deep and genuine concern about your health and the emergence of a strong and effective Lok Pal Act in accordance with established constitutional precept and practice," Singh said.
He could have used the same Hall to rollout the Lok Pal law.
"I am going on a fast from tomorrow and will not break it till Jan Lok Pal Bill is passed.
Their version of the Lok Pal would end up creating a parallel government of official vigilantes.
No one knows because these people will never pass [the] Lok Pal bill," Kejriwal had said.
Singh might be honest, he looked the other way when scams such as 2G spectrum allotment came to the fore, citing "compulsions of coalition government." Irrespective of the other parties' stand, the TDP would continue to demand the Prime Minister's inclusion in the Lok Pal ambit.
Are we hyping up the UCC as a simplistic solution to all that ails us, just as we did a few years ago about the Lok Pal Bill that has since been consigned to the dustbin of history?
The collegium is similar to the one proposed for inclusion in the Lok Pal Bill that is yet to be made into law.