kaizan(redirected from Kaizen)
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kaizana Japanese term meaning ‘continuous improvement’. Based on the ‘philosophy’ that QUALITY begins with the customer and that it is always possible to improve a product and a process. As customer requirements are always changing and because product standards are continually improving then the perception is that to stay in the market continual improvement is a necessary requirement for an organization. There are a number of guiding principals underpinning kaizan: these include, eliminating the task (in a similar way to BUSINESS PROCESS RE-ENGINEERING), reducing or changing activities and questioning the rules. Kaizan can be considered to be a part of LEAN MANUFACTURING. See JAPANIZATION, QUALITY COUNCIL, QUALITY CIRCLE, JUST-IN-TIME (JIT) SYSTEM.
Collins Dictionary of Business, 3rd ed. © 2002, 2005 C Pass, B Lowes, A Pendleton, L Chadwick, D O’Reilly and M Afferson