voice over IP

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voice over IP (VoIP)

Technology that allows voice,videophone,cell phone,Internet,and office network traffic to all be usable with the same instrument—a telephone.

The following scenario describes use of VoIP in a real estate office:

A single phone instrument can awaken you in the mornings,read to you your most important voice mail and e-mail messages, respond to voice commands for handling those messages, and tell you your schedule for the day.As you make cellular calls before reaching the office,the phone downloads any new information from the office network, including appointments made by your assistant, who has constant real-time access to your calendar.Incoming calls will carry with them not only caller ID, but full contact information from the office computer, including histories and notes regarding prior calls with the same person.While speaking to the caller,you can e-mail to them photographs or any other information on file at the office.Once you reach the office,the phone will sense your proximity to the network and automatically switch from cellular service to office wireless service, enabling you to take full-size video calls with links to all branch offices or the main office,plus links to special video kiosks set up at shopping malls,new subdivisions,or college campuses.

If you are a real estate sales or leasing agent, people will be able to enter a kiosk, call you and take a virtual tour of all properties meeting their criteria, and then narrow the choices to the few that warrant a personal visit.

The uses of VoIP are limitless and will completely revolutionize how we think about interacting with other people and with information.Because of its growing importance,offices and residential areas unable to accommodate the bandwidth requirements will find themselves at an extreme disadvantage. Today, all real estate decisions must be made with one eye on the IRS and one eye on the telecommunications possibilities and limitations.

The Complete Real Estate Encyclopedia by Denise L. Evans, JD & O. William Evans, JD. Copyright © 2007 by The McGraw-Hill Companies, Inc.
References in periodicals archive ?
The standout feature is WebRTC inclusion that brings audio-video chat and conference facility to the IP PBX software.
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The company also said it is completing certification of the platform to be compatible with phone IP PBX systems such as Asterisk and Trixbox and Hosted VoIP systems from BroadSoft and MetaSwitch.
By establishing itself as the current dominant IP PBX provider, Siemens is at the forefront of the enterprise communication markets in EMEA and Latin America.
snom Technology, a leading developer and manufacturer of advanced Voice over IP phones for enterprise, SMB and residential markets, has announced integration of its SIP-based phone portfolio with the leading IP PBX system developer AYC Telecom.
By participating in the Verizon VoIP Interoperability Lab, a company can test drive virtually any piece of equipment, such as an IP PBX or a Premise Session Border Controller, during a two-week trial period, using a simple Internet connection and Verizon VoIP or IPCC service.
-- Certification of an additional Nortel IP PBX for Verizon's IP Trunking offering.
The migration from legacy TDM-based PBXs to IP PBX platforms has been underway in the corporate world for some time, but many companies have yet to make the move.
This plug-and-play platform is compatible with any existing TDM or IP PBX phone system.